Massachusetts Green Jobs

MassHire JobQuest Logo

Job Information

State of Massachusetts Assistant Chief Operating Officer-Operations in Worcester, Massachusetts

The Worcester Recovery Center and Hospital is seeking an Assistant Chief Operating Officer for Operations. The Assistant COO for Operations serves as a member of the Hospital’s Senior Management team and is vital in providing direct oversight, management and supervision of WRCH Operations, including: Dietary, Environmental Services, Campus Police, Risk Management/Safety, Property Management, Treasurer, Volunteer Services and liaison to Facilities Management.

· Manage and maintain a hospital environment that is sanitary, safe and hazard free across the entire facility, over all shifts, in accordance with industry standards.

Provide oversight (in conjunction with facilities maintenance department) for the maintenance of the WRCH grounds (32 acre campus which houses the main facility and 2 other buildings located on the property) to ensure a quality and safe environment that is comprehensive and cost effective.

· Provide support and ongoing education to staff on all state and federal regulations in order to maintain constant compliance with standards.

· Work with the COO, Assistant COO of Compliance, and Department Heads to ensure employees, vendors, and service providers meet performance standards.

· Manage contracted services to ensure compliance with all contracts standards, regulations and performance expectations.

· Through interface with IT, Telecom, Facilities Management and Human Resources coordinates and oversees internal property management and allocation of space resources to meet the needs of all departments.

· Provide coverage for the COO in his/her absences to ensure consistent hospital operations.

This position is full-time, 40 hours per week, 8:30 a.m. -5:00 p.m. Days off are Saturday and Sunday.

Bilingual or multilingual fluency. Candidates must be able to read, write and otherwise communicate in English. ASL preferred.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate (s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

Located on over 100 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations.

WRCH provides inpatient services to 260 inpatient adults, inclusive of a Deaf Inpatient Mental Health Service; 30 inpatient adolescents and 30 residential adolescents, in either an Intensive Residential Treatment Program (IRTP) or a Behavioral Intensive Residential Treatment Program (BIRT).

For additional information, please call Melissa Herron in Human Resources at (508) 368-3379.


Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.


I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Administrative Services

Organization: *Department of Mental Health

Title: Assistant Chief Operating Officer-Operations

Location: Massachusetts-Worcester - 309 Belmont Street

Requisition ID: 190004UL