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Headquarters Account Executive, IT Solutions in Wilmington, Massachusetts

Job Title: Account Executive, IT Solutions

Division: Kyocera Document Solutions of America

Department: SICT

Location: Wilmington, MA

FLSA Status: Exempt

Status: Full-Time

Reports to: Subsidiary Sales Manager & Regional Practice Manager

About the Role:

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change. As an Account Executive, IT Solutions, you may cover a single large market or multiple smaller markets within the region. The primary responsibilities of the role are to help grow Kyocera IT Solutions sales through presenting and closing recurring professional managed and cloud service solutions, document management and ECM solutions, and strategic/complex IT project and procurement opportunities. To be successful in this role, you must be consultative and collaborative. The IT Solutions Sales Consultant will work closely with the ICT national team and local sales leadership and will rely on internal business partners (i.e. operations, delivery, relationship management, etc.) throughout the various stages of the opportunity’s progression. The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

  • Develop territory through business development initiatives and networking activities such as mixers,

tradeshows, Better Business Bureau and Chamber of Commerce initiatives, etc. as well as by soliciting

references from existing Kyocera IT Solutions customers.

  • Apply an in-depth understanding of Kyocera IT Solutions services, programs, and sales methodology to

address complex and strategic project and procurement opportunities.

  • Work with regional engineering project resources, regional relationship management resources, sales

and management resources to achieve and exceed quota.

  • Provide thorough and accurate insight into the financial results and forecast of sales of strategic project

and procurement services.

  • With support from marketing and channel strategy resources, present special programs to prospects

and Kyocera IT Solutions clients.

  • Develop a thorough understanding of how Kyocera IT Solutions services create value for customers.

  • Develop a thorough understanding of technology services and trends.

Key Performance Metrics:

  • Sales Activities.

  • Managed Services Quota Attainment.

  • Project Services Quota Attainment.

  • Project Procurement Quota Attainment.

  • Client Retention.

  • 2-5 years of sales experience in the Managed IT Services, IT Services industry and/or Managed

Document Services/ECM.

  • Strong interpersonal, oral, and written communication, presentation, listening skills.

  • Must be able to take a “hunter” approach to sales while emphasizing positive, future-oriented


  • Experience selling basic and complex solutions in the ECM space.

  • Sales/business development experience, with a record of meeting and exceeding quota.

  • Technical aptitude, with the ability to appropriately apply technical service base to individual customer

needs. Strong analytical and strategic thinking skills.

  • Highly adaptable to changes in business direction, services, and needs from a prospect, client and

Kyocera IT Solutions perspective.

  • Well-developed negotiation skills with the ability to influence vs. control.

  • High level of financial acumen, in order to have “business discussions with business people.”

  • Exceptional planning, organization, and time management skills; self-starter.

  • High level of professionalism and integrity; good judgment.

  • Ability to work with all levels of the organization.


This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

ID: 2021-1546

External Company URL:

Street: 1 Jewel Drive