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Dean Foods Quality Assurance Coordinator (Documentation Control) in Wilbraham, Massachusetts

Our Friendly's, Wilbraham, MA Manufacturing facility is collecting applications for a Quality Assurance & Documentation Coordinator opportunity. We offer competitive wages, affordable & comprehensive benefits, career growth opportunities, and much more! Applicants will be reviewed and considered based on the requirements of the role. The regular schedule will be 1st shift with potential need to flex schedule to assist team as needed. This is a fulltime, hourly opportunity located on-site at Friendly's Manufacturing Monday - Friday 8a-5p.

Job Description:

  • Works with site management, supervisors, and employees to ensure all quality programs and policies are followed for safe food production.

  • Ensures compliance on all regulatory guidelines

  • Assists QA Manager in solving food safety or quality issues

  • Trains employees monthly on food safety and quality topics per corporate guidelines.

  • Tracks QIP work orders to ensure we are in compliance each month and repairs are completed on time.

  • Conducts weekly quality meetings with Plant Manager and Department Heads

  • Prepares site for SQF dit

  • Participates in regulatory and customer inspections

  • Completes QA walkthroughs of the facility to ensure necessary corrective actions are completed

  • Monitor and verify chart compliance

  • Updates documents and registers as processes, products, etc change

  • Obtain and maintain State certification for antibiotic testing within company guidelines.

  • Utilizing continuous improvement mindset, assist in identifying opportunities to improve processes.

  • Follow Good Manufacturing Practices.

  • Maintain a clean, sanitary and safe work area.

  • Follow all required work safe practices. This would include wearing of all required PPE in designated areas, confined space safety, safe chemical handling, fall restraints, etc.

  • Responsible for food safety, prerequisite programs and food quality related to designated area. Report any food safety and food quality related issues to management immediately.

  • Perform other duties as assigned.

Minimum Requirements:

  • High School Diploma or equivalent required.

  • Associates or Bachelor’s degree in related field preferred.

  • 2 years related experience required

  • Able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

  • Experience within the food and beverage industry preferred.

  • Has the ability to flavor milk based, sugar based, and caffeine based products.

  • Must be able to stand, walk, kneel and bend for virtually the entire shift. Must be able to lift up to 25 pounds occasionally including overhead.

  • Must be able to work in a wet environment. Exposure to chemicals.

  • Must be willing to work flexible hours including overtime, weekends and holidays.

  • Be able to effectively work in a team environment.

  • Effective verbal and written communication

Equal Opportunity Employer

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EEO Statement

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Requisition ID: 2021-19596

Relocation Assistance: No

External Company Name: DFA Dairy Brands

External Company URL:

Street: 1855 Boston Rd