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Beth Israel Lahey Health Drug Surveillance and Diversion Analytics Specialist in Westwood, Massachusetts

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Under the direction of the BILH Pharmacy Assistant Vice President, Regulatory and Compliance, the Drug Surveillance and Diversion Analytics Specialist leads system-wide diversion analytics software implementation and optimization across the Beth Israel Lahey Health System. The Drug Surveillance and Diversion Analytics Specialist works with the BILH Controlled Substance Oversight Committee to identify areas of opportunity for improvement and standardization across all entities in the BILH system. Designs and executes audits and proactive monitoring strategies to prevent the loss of controlled substances. Educates diversion coordinators at the site level on regulatory requirements and best practices related to diversion prevention. Optimizes the use of reports and functionality of available technology to prevent and identify drug diversion.

Job Description:

Job Responsibilities:

  1. Leads implementation of and updates to drug diversion analytics software at the system level.

  2. Optimizes use of diversion analytics technology across the system.

  3. Establishes a quality assurance program that maintains ongoing quality assurance of controlled substance surveillance programs.

  4. Monitors compliance with use of drug diversion analytics platform and reports out to BILH Controlled Substance Oversight Committee.

  5. Serves as point of contact to help with data analytics reports generation for diversion investigations.

  6. Provides education to diversion coordinators at the sites on regulatory requirements and best practices related to diversion prevention.

  7. Participates and leads multidisciplinary committees and workgroups as appropriate. Participates in meetings, serves and leads committees related to improvement and standardization of diversion prevention and surveillance.

  8. Updates guidelines, policies, standard operating procedures, and training materials as needed.

  9. Maintains current knowledge of DEA, FDA, MA Department of Public Health, MA Board of Pharmacy, and Joint Commission regulations related to controlled substances.

  10. Performs other duties as assigned.

Required Qualifications:

  1. High School diploma or GED required. Bachelor’s Degree preferred.

  2. Massachusetts registered pharmacy technician license required. Certified Pharmacy Technician (CPHT) required.

  3. At least 3 years of work experience in hospital pharmacy required. 1-3 years related work experience required in controlled substances handling processes and/or controlled substance analytics.

  4. Knowledge of controlled substances surveillance and management systems and techniques; federal and state regulatory compliance requirements; and auditing techniques.

  5. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis, and maintain Ability to develop strong relationships with diverse groups of professionals (physicians, nurses, administration, etc.)

Preferred Qualifications:

  1. Advanced Certification in Controlled Substances Diversion Prevention

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled