Prince Telecom Technician Cable Installation - Westfield, MA and Springfield, MA in Westfield, Massachusetts
Westfield, MA, USA
Cable Installation Technicians are the face of our company. They are responsible for installing cable television, phone and internet for residential and business customers.
Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and/or alarm equipment in accordance with guidelines
Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters
Attempts to identify and remedy sources of customer-perceived problems
Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner
Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties
Completes paperwork accurately, and reports and records work order status updates
Greet customers in the home while conducting walk thru
Reviews all requested services with the customer in order to ensure understanding and agreement
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
Provide customer education regarding product and service usage
Minimum 18 years of age
High School Diploma or equivalent.
Must be able to pass a pre-employment drug screen and background check
Must be available to work weekends as needed
Valid driver's license with a minimum of 2 years driving experience and a good driving record
Ability to lift up to 80 lbs with or without accommodations
Ability to carry a 28’ ladder from truck to pole
Ability to work in tight spaces such as a crawl space of a house
Due to safety reasons, maximum bodyweight restriction must not exceed 350 pounds
Good written and verbal communication skills.
Able to work in a fast-paced, time sensitive environment.
Overhead lifting, climbing & carrying ladders with a weight of up to 80 lbs
Working 3- feet above ground level
Working in enclosed space
Working in inclement weather
Walking and climbing, kneeling and crouching
Applicants are required to pass all company drug testing, submit to a background check and adhere to all OSHA, state, city/municipality safety requirements and training provided by the company as required.
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.
Team Player:Works well as a member of a group
Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well
Self-Starter:Inspired to perform without outside help
Flexibility:Inspired to perform well when granted the ability to set your own schedule and goals
Posted: September 26, 2020