A. Duie Pyle, Inc. Integrated Solutions Operations Supervisor in Westfield, Massachusetts

Requisition Number


Job Title

Integrated Solutions Operations Supervisor

Full Time / Part Time

Full Time

Work Hours

8am- 4:30pm







Postal Code



A Duie Pyle is the Northeast’s premier transportation and logistics provider, offering solutions for LTL, Truckload, Custom Dedicated and Warehousing & Distribution. Through established partnerships our service coverage extends into the Southeast, Midwest,

Canada and the Caribbean. A family-owned and operated business for more than 90 years, A. Duie Pyle provides a complete range of integrated transportation and distribution services supported by transportation service centers, and warehouses strategically located

throughout the region. EOE/M/F/D/V.

This Front Line Leader will perform all operational and clerical functions of the 1st, 2nd, and 3rd shift Dock Operations and Dispatch, while using leadership skills and applying them in the workplace.


  • Manage the workforce to ensure customer delivery expectations are met in an efficient and timely manner.

  • Develop the workforce by setting clear expectations, training, providing feedback and coaching.

  • Motivate employees while maintaining a positive, results-oriented workplace by striving to achieve productivity goals.

  • Perform employee reviews; document corrective action as needed. Provide JADP comments for all employees to ensure each one is sufficiently evaluated.

  • Apply and enforce company policies and procedures within the framework of the "Pyle Culture".

  • Participate in the interviewing and hiring process and provide feedback for hiring decisions.

Essential duties and responsibilities by function:


  • Build P&D routes in Pyle ERP system by assigning delivery stops within geographic area that ensures operational efficiency and customer delivery expectations are met.

  • Ensure all established unloading and loading processes are followed. Provide feedback and training to workforce as necessary to ensure the safety of all employees.

  • Review load plan and HAZMAT loading to ensure driver safety and DOT requirements are not violated.

  • Ensure all shipments are manifested and stowed properly to ensure damage-free transit.

  • Generate and maintain daily, monthly, and quarterly reports that support dock operations.

  • Accountability of Pyle Priority Shipments within operation.

  • Other duties may be assigned as necessary. EOE/M/F/D/V


  • HS Diploma or equivalent

  • LTL transportation or warehouse operations background preferred

  • Dispatch experience preferred

  • Routing experience preferred

  • Good computer skills; familiarity with Microsoft desired

  • Ability to solve problems

  • Good communication skills; excellent attention to detail and decision making skills

  • Team oriented with good interpersonal skills; demonstrates initiative

  • Ability to work 1st, 2nd or 3rd shifts as required

  • Previous management / supervisory experience preferred but not required

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status

Keywords: Terminal, Operations, Ops, Dispatch, Leadership, Manage, monitor, dock operations, route, routing, inbound, outbound, Term Ops, Supervise