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Olympus Corporation of the Americas Omnichannel Deployment Manager in Westborough, Massachusetts

Working Location: MASSACHUSETTS, WESTBOROUGH; PENNSYLVANIA, CENTER VALLEY

Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day.

Let’s inspire healthier lives, together.

Job Description

As Omnichannel Manager , Product Owner you will be involved in leading cross-functional teams to deliver user-centric digital products to deliver business impact. You will be a core member of the pilot team with end-to-end responsibility for decisions and outcomes related to your pilot, with a mission to shape and implement pilots that transform the customer experience. You will play an important role leading an agile team to develop solutions to address meaningful business problems and opportunities, ensuring both creativity and relevance.

Job Duties

  • Responsible for innovation and end-to-end launch of omnichannel projects (including design, build, and scale up phases)

  • Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement

  • Turns data insights into products with actionable outcomes to the customer

  • Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks

  • Partners with product management, stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization

  • Translates product road-map features into well-defined product requirements including features, user stories, and acceptance test criteria

  • Leads the product functional design process based on an intimate knowledge of the users and technology

  • Leads cross-functional product teams through process of clarifying requirements and delivery expectations with business stakeholders

  • Help product teams deliver products that deliver rapid and regular business value for the client

  • Sets ambitious targets for pilots and tracks execution against both leading and lagging KPIs

  • Oversees initiation and execution of continuous improvement efforts in coordination with analytics teams

Job Requirements

REQUIRED QUALIFICATIONS:

  • Bachelors, Masters or MBA or related experience

  • 3+ years of strong experience in digital product development (preference for experience as business leader; IT leader would be considered)

  • Background that comprises of both understanding of a business organization as well as expert understanding of high-quality digital product delivery

  • Demonstrated successful experience working with advanced analytics / data

  • Ability to communicate effectively in multiple business areas (e.g., marketing, sales, finance, operations, technology)

  • Strong knowledge of Agile methodology

PREFERRED QUALIFICATIONS:

  • Knowledge of GPOs, IDNs and inner workings of medtech customer and distributor partnerships

  • Knowledge of Salesforce platform

  • Knowledge of design thinking

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

Olympus is a global technology leader, crafting innovative optical and digital solutions in medical technologies; life sciences; industrial solutions; and cameras and audio products. Throughout our 100-year history, Olympus has focused on being true to society and making people’s lives healthier, safer and more fulfilling.

Olympus Canada Inc. (OCI)—a subsidiary of Olympus Corporation of the Americas—manages the Company’s operations and workforce throughout Canada in roles such as sales, marketing, service, and support functions. Based in Richmond Hill, ON, OCI is committed to developing our employees and supporting our local communities. For more information, visit olympuscanada.com and truetolife.com .

Olympus…True To You. True To Society. True To LIFE.

Olympus embraces diversity and inclusion. As an Equal Opportunity Employer, our policies as well as our values prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification. EOE Minorities/Females/Veterans/Disabled

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough ||

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