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Laboratory Corporation of America Clinical Laboratory Operations Manager - Molecular Genetics in Westborough, Massachusetts

Integrated Genetics (IG), a division of LabCorp, is hiring an Operations Manager for its Molecular Genetics Department at its Westborough, MA location (WB). This department serves as a premiere provider of molecular genetics carrier screening for LabCorp and has successfully launched multiple NGS assays for the Company.

The Molecular Genetics Operations Manager will oversee the operations and administration of carrier screening within the clinical diagnostic laboratory environment. This position will have ownership over all Molecular Genetics operational processes, personnel and administrative functions for IG-WB. Reporting to the Site Director, the Molecular Genetics Operations Manager will work closely with the IG senior leadership team as well as R&D and other labs running NGS and carrier screening assays.


  • Direct the technical operations of the Molecular Genetics lab, including accurate delivery of patient results, competency, continuing education and positive morale of laboratory staff

  • Support Business Development and strategic planning for new analytical technologies, especially NGS testing

  • Directly supervise, train, and mentor laboratory supervisors and have ownership and responsibility for all Molecular Genetics lab personnel

  • Oversee lab operations and attend staff and management meetings

  • Be responsible for laboratory performance criteria including:

  • Delivering patient laboratory results within specified TAT

  • Monitoring and ensuring acceptable repeat and failure rates

  • Achieving pre-determined assay reagent and supply costs and maintain updated costs

  • Assuring productivity levels in the labs are achieved and maintained

  • Ensure processes and services are monitored for quality, cost effectiveness, and efficiency through continuous process and quality improvement.

  • Determine efficient workflow, capacities and staffing needs / oversight as well as troubleshooting problems as necessary

  • Manage staff including recruiting & hiring qualified and enthusiastic employees, performance management, training and development

  • Work closely and cooperatively with the clinical directors as well as develop a close relationship with R&D in partnering to bring on new NGS assays and/or improve existing assays


  • BS/BA in Biology, Chemistry or related science. MS preferred

  • 5+ years' relevant laboratory experience required

  • 3+ years' supervisory or management experience in a lab environment required

  • Strong molecular biology background required

  • Experience with Next Generation Sequencing assays highly desired, including the involvement with the development, implementation and troubleshooting of assays

  • Experience developing, launching and overseeing assay performance preferred

  • Experience managing laboratory workflow and scheduling highly desired

  • Experience in a clinical laboratory, knowledge of regulatory agency requirements (i.e. CLIA, CAP, CA, NY State) and experience with audits is preferred

  • Excellent technical and troubleshooting skills

  • This position requires an individual who is a motivational and authentic leader who can "get results through trusting relationships"

  • Strong leadership skill set. Ability to create, then lead teams to take ownership of projects from their design to timelines to implementation

  • Ability to clearly and effectively communicate to all levels of employees, including direct reports, peers, and executives




Monday thru Friday 8:00am-4:30pm

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.