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Next Step Health Care Scheduling Coordinator in West Newton, Massachusetts

Scheduling Coordinator for West Newton Healthcare

Full Time Position

If you have a passion for helping people, for making them feel safe, respected, cared for and listened to, then your next step is with us.

At Next Step Healthcare, we know that working in the healthcare industry is more than just a job – it’s a way of life reserved for the most compassionate, caring, and hard-working individuals. We are privileged to work alongside people who believe, like we do, that locally owned and operated healthcare facilities should go beyond simply “meeting the needs” of its residents.


Responsible for working with department heads and scheduling facility staff, (i.e. RN’s/LPN’s/CNA’s, Dietary, etc.) for a 24 hour per day, 7 day a week operation, utilizing the scheduling program OnShift. Must remain within budgeted hours each week. Must not schedule overtime without prior approval of the Administrator.


Appropriately schedule all RN’s/LPN’s and CNA’s to budgeted staffing levels to cover shifts 24 hours per day – 7 days per week. Monitor schedules to ensure that overtime is not incurred without the prior approval of the Administrator. Replace any call-outs as soon as possible, being sure not to use overtime unless prior approval from the Administrator is received.


  • High School Diploma or GED equivalent

  • Excellent communication skills, both written and oral.

  • Must possess patience and the ability to relate tactfully and professionally with all nursing staff members.

  • Must be knowledgeable of administrative practices, procedures and policies.

  • Must possess the ability to make independent decisions when circumstances arrant such action and to remain calm during emergency situations.

  • Ability to complete assignments in a timely manner with minimal supervision.

  • Must possess outstanding organizational skills.

  • Ability to understand and operate mechanics of a multi-line telephone/paging system.

  • Must have computer experience.

  • Must be proficient in the English language, including grammatical usage.

    Benefits include but not limited to:

  • Paid time off (vacation, sick, holiday)

  • Medical through BCBS

  • Dental

  • Vision

  • Life Insurance

  • 401(k)

    Next Step Healthcare is an equal opportunity employer. We embrace diversity and are committed to fostering an inclusive workplace for all employees. At the core of our business, we aim to support, inspire and empower all of our employees so that we can offer the best care to our residents. In order to provide the best care, we must provide the best work environment, and that starts with a diverse staff. Next Step Healthcare does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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