Signature Healthcare Financial Clearance Specialist in West Bridgewater, Massachusetts
Financial Clearance Specialist ensures all necessary information is proactively obtained and verified for proper financial reimbursement of services provided while maintaining a positive patient experience. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must be able to reasonably make appropriate judgment in communications and actions with patients, physicians, other associates, outside agencies, and vendors. Proven ability to prioritize and multi-task in a busy environment. Strives for accuracy and completeness in all tasks and at all times. Holds self directly accountable for gaining and maintaining job domain expertise. Promptly and appropriately escalates issues and service failures that cannot be resolved independently. Remains calm under pressure while demonstrating a positive attitude and empathy. Strives to maintain highest service standards at all times and with minimal supervision. Ability to deal effectively and courteously with a diverse group of internal and external stakeholders. Ability to work effectively in a team environment. Willingness to learn. Knowledge of Insurance authorization/referral policies and procedures. High school degree or equivalent. At least two years prior experience in a health care setting requiring knowledge of insurance coverage, reimbursement, and/or medical terminology and coding. Experience providing customer service, while processing and verifying electronic demographic, financial or other business-related information and data. Meditech experience preferred.