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Dunkin' Restaurant Manager in Watertown, Massachusetts

Job Description


Are you Energetic, Friendly and looking for a job where you can be a part of a great Team of Managers in our growing network of stores? We are looking for someone who is Customer Focused and can provide Leadership, Coaching and Direction to employees, and support District Managers and the Organization to ensure excellent restaurant operations. We want you to join our team where you will have the unique support, tools, and opportunities that our Family-Owned Network, the Pesce Network, provides!

Responsibilities and Key Activities include but are not limited to:

Management Accountabilities

  • Recruit, hire, onboard and develop your team

  • Build and develop team talent

  • Role model exceptional guest service

  • Exhibit a positive attitude and ensure CARE: Clients Are Really Everything

  • Empower your team

  • Provide a learning environment

  • Ensure operational excellence through team performance

Organizational planning

  • High standards of professionalism

  • Continually look for ways to improve the physical look and feel of the stores.

  • Think creatively and always seek new and better ways of doing things

  • Project a healthy competitive spirit, can-do attitude, and a drive to succeed

  • Manage controllables and restaurant compliance

  • Make timely decisions under tight deadlines and high-pressure situations.

General Managers will demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customer’s and employee’s needs and drive towards the continuous improvement of overall store operations. Our team is committed to making our guests feel they come first daily by serving them with a great product, speed, accuracy, a positive energy and importantly, a smile. Everyone on our team, from the Franchisee, to General Manager, to Crew Member, works together and takes pride in doing a great job.

We offer a great salary and benefits, supportive and creative environment, and incredible potential to grow.



The Pesce Network actively runs over 40 Dunkin’ locations in Metro West and Greater Boston area, as well as The Needham General Store. And the Network is growing! Mark and Megan Pesce run their businesses with a truly family-owned and hands-on mindset. Their passion for incredible customer service, incredible employees and clean stores is seen throughout their business locations. Career growth and promoting from within are important to the Pesce Network. We are incredibly involved, hands-on, and continue to give back to every community in which we do business.

The Pesce Network is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. '