Job Information
Trinity Solar Customer Servoce Representative in Wareham, Massachusetts
Trinity Solar...recognized as a top Solar Contractor by Solar World. The Customer Service Representative will be responsible for delivering an exceptional customer experience from project inception to completion, providing professional and courteous communication with customers and across departments. Roles & Responsibilities Develop strong positive working relationships with customers and colleagues. Regularly monitor all active projects for accuracy of information and to ensure that deadlines are being upheld while providing necessary communication to customers and the organization. Utilize organizational and time management skills to prioritize and adjust daily tasks. Coordinate efforts with customers and sales representatives to obtain documentation necessary for solar projects. Qualifications & Experience Strong communication skills including the use of a call management system as well as text messaging and email. Ability to mitigate customer concerns while arriving at the best positive outcome. Proficiency with Microsoft Office, Adobe PDF, Document Management. SalesForce.com experience is preferred. Desired attributes include organizational and time management skills, strong decision making and problem solving, team player and attention to detail. Experience in a faced paced office environment is preferred. What We Offer Not just a career... but a career path to success! Trinity Solar offers you a career in one of the fastest growing fields in the country. A career with Trinity Solar is a path to personal and professional growth with a company who truly values its employees. Our employees enjoy... Competitive compensation Comprehensive healthcare benefits which include: Medical, Dental and Vision Life insurance Employee assistance program Paid training A generous PTO program 401k plan supported by a company match Work-life balance Long term stability in a fast-growing industry The satisfaction of knowing they are working for an organization leading the way in clean energy initiatives And Much MORE!