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GPC - Genuine Parts Company Store Driver Dispatcher (Waltham MA) in WALTHAM, Massachusetts

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.


  • Scheduling deliveries and dispatching delivery drivers on a timely basis

  • Ensuring that that the right parts are delivered to the right customer order with precision, speed and courtesy

  • Mapping out routes for deliveries that are as efficient as possible

  • Tracking and analyzing quality of delivery service using Delivery Management System

  • Overcoming roadblock problems for customers and chart effective solutions

  • Handling cash returned by drivers and keep accurate records

  • Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer

  • Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service


  • High school diploma or equivalent

  • Passion for delivering customer care Excellent verbal and written communication skills

  • Keen sense for seeing, hearing and remembering part numbers and line codes

  • Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs

  • Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment

  • Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment

  • Valid Driver's License .