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Alegeus Director, Business Applications in Waltham, Massachusetts

INTRODUCTION

First, we invite you to take a pause. You just took the first step on a potential new career path and that should be celebrated. *This position is not slated to start until 9/1/2021.

Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we.

Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.

Finally, if you are interested in any of the bullet points below – just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.

SUMMARY

If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization. We encourage you to lean in and read on.

Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.

Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.

Alegeus seeks a Director, Business Applications to join our dedicated, passionate team of professionals. The Director, Business Applications will report to TBD.

MISSION:

Build, evolve and lead the implementation and maintenance of Alegeus’ next generation business system roadmap to address current and future business needs with high attention to the requirements to support present execution and future growth. Drive decisions with high degree of balance between short/mid/long term investments and expected results partnering with the various functional leaders. Continuously thrive to simplify processes prior to automation.

OUTCOMES (the “What”):

  • Work closely with business teams to select, implement and support technical solutions based on an understanding of business needs, processes and risk.

  • Understand business objectives and processes, provide guidance in leveraging applications to increase mission impact, effectiveness, and efficiency.

  • Drive the Project Proposal Intake process, working closely with key stakeholders to develop project proposals and identify viable options for meeting business needs and opportunities that to further realize the firm's strategy.

  • Maintain accurate program estimates, timelines, project plans, and status reports.

  • Manage and escalates delivery impediments, risks, issues, and changes associated to the product development initiatives.

  • Drive speed-to-insight and improved decision-making, leading efforts to enhance Business Intelligence capabilities, through data warehouse, reporting and analytics toolsets, ensuring trust in data through solid data governance and enabling end-users to drive data-driven decision making.

  • Ensures effective issue tracking, handling and documentation processes are well implemented and executed.

The desired candidate should have direct experience in process design or development and/or process re-engineering. The desired candidate should have demonstrated initiative in past work. In addition, the candidate should be comfortable and confident with complex analytic work (including linear optimization and other operational models), be persistent, have demonstrated results, pay attention to the details and be efficient with work.

VALUES (the “How”)

At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also take into account individual delivery on our corporate values:

  • Care personally. We connect personally to our "why" - are passionate and purposeful

  • Put the end-user first. When we put the end user first, we believe the rest falls into place

  • Consistently challenges the status quo. We believe that the best solutions haven’t been discovered yet

  • Practice the art of inspection. We will turn over every stone to gain deeper insight to guide our actions

Solve the real problem. We will constantly orient on the true issue at hand and accurately and fully address

RESPONSIBILITIES:

  • All responsibilities for this role will be in service of the Outcomes listed above

  • Own companywide busines systems architecture including its related infrastructure, data structures, integrations

  • Coordinate and manage all risk and fraud related aspects with Alegeus’ CISO organization

  • Partner with senior leadership, the IT team and other stakeholders to implement, configure, integrate, design, build, deploy applications

  • Ensure appropriate confidentiality, data integrity, availability, authentication and access control methods are in place

  • Responsible for complex technology management coordination with multiple vendors and staff

  • Responsible for the development of standards and processes for operations to proactively prevent problems

EDUCATION/EXPERIENCE:

  • Bachelor’s degree in Computer Science, Information Technology or related scientific field required

  • Graduate Technical Degree, or MBA, preferred

  • 5+ years of progressive IT-related experience

  • Extensive knowledge of the existing internal operating systems; considerable knowledge of scientific software engineering principles, practices, and methods; considerable knowledge of design techniques, procedures, systems, and programs

  • Experience in managing projects, staff, and budget.

PERSONAL CHARACTERISTICS, SKILLS & KNOWLEDGE:

  • A passion for healthcare, financial services, behavioral economics, consumerism and/or any combination of these disciplines

  • Understands technology deeply at both the server/network level and at the application level, understands where the gaps often are between these two, and is excited about filling those gaps and taking proactive steps to prevent application emergencies from ever happening

  • Must be able to work independently on complex tasks which require analysis and action

Job ID: 2021-1404

External Company Name: Alegeus Technologies LLC

External Company URL: https://www.alegeus.com/

Street: 1601 Trapelo Dr

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