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Kforce Customer Support Associate in Waltham, Massachusetts

Kforce has a client seeking a Customer Support Associate in Waltham, MA.Responsibilites:

  • Conduct calls with customers

  • Follow scripts and record responses into portal

  • Provide feedback and suggestions for process improvement

  • 1-3 years of call center/customer service experience

  • Proficiency in Microsoft Office Suite

  • Ability to handle a high volume of calls

  • Ability to multi-task

  • Any relevant education and/or training will be considered a plus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours