Robert Half International Customer Service Representative in Waltham, Massachusetts
OfficeTeam has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in an expanding company. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role! Key responsibilities: - Handle incoming telephone calls - Facilitate business development and client referral goals by actively cross-selling and referring customers - Deliver outstanding, friendly customer service in a timely fashion - Manage the fielding and sending of important written business correspondence For immediate consideration, send an updated resume to Lydia.Brown@roberthalf.com
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 02130-9501592041
Functional Role: Customer Service
Postal Code: 02453
Requirements: - 2+ years' experience of proven performance in a goal-driven customer-focused environment required - Experience using Microsoft Office required - Ability to effectively interact, verbally and in writing - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to complete general office tasks - Solid understanding of call centers - Strong problem solving and analytical skills - Experience performing extensive research to resolve complex customer inquiries For immediate consideration, send an updated resume to Lydia.Brown@roberthalf.com