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Commonwealth Financial Network Customer Identification Program Associate, New Accounts in Waltham, Massachusetts

Are you ready to take your knowledge of the Customer Identification Program (CIP) processes and procedures to the next level? Are your attention to detail and investigative skills top-notch? As a CIP associate, you will support the New Accounts CIP team by providing thoughtful client identification research and review.

You will work closely with team members and Commonwealth’s advisors to resolve any discrepancies and provide excellent supervision and indispensable service. You will help ensure that resources are kept up to date with regulatory and procedural changes and effectively communicate these updates to the New Accounts department and other business units.

Key responsibilities

  • Performing daily identity verification using various systems/tools and documenting results

  • Interpreting company policy and procedures pertaining to CIP and Office of Foreign Assets Control (OFAC) review and keeping up to date on regulations

  • Working with the Anti-Money Laundering/Legal team when necessary to report and resolve escalations

  • Acting as a resource to the New Accounts department in understanding CIP/OFAC compliance requirements and how they affect the team’s opening and maintenance process

  • Conducting enhanced due diligence for customers who are flagged for CIP further review, following our New Accounts CIP standard operating procedures

  • Identifying and escalating deficiencies to the senior CIP associate and/or new accounts manager, as well as proactively offering recommendations and solutions to enhance the CIP program within New Accounts

  • Assisting with quality review of processed CIP cases and educating new accounts associates on best practices

  • Assisting in preparation for internal or external CIP/Identity Theft Prevention Program audits and examinations

  • Reviewing and contributing to CIP training materials for staff, as well as updating CIP workflow procedures, as needed

  • Assisting with New Accounts case processing, as needed

Core strengths

  • Possess a positive, approachable, team-first attitude

  • High level of attention to detail with a focus on accuracy

  • Advanced decision-making aptitude

  • Strong oral and written communication skills

  • Ability to work independently and within a team

Additional skills and knowledge

  • Certified Anti-Money Laundering Specialist (CAMS) certification or ability to obtain other relevant KYC certifications within 1 year of joining Commonwealth

  • 1+ years of experience in evaluating CIP requirements, audit program development, internal control consulting, or risk management utilization a plus

  • SIE and FINRA Series 6 and 7 securities registrations preferred but not required

Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Let’s introduce ourselves.

About Commonwealth—and Our Anything but Common® Culture

Commonwealth Financial Network® is the largest privately held Registered Investment Adviser–independent broker/dealer in the U.S., with offices in Waltham, Massachusetts, and San Diego, California. Since 1979, we’ve been delivering indispensable service to independent financial professionals so they, in turn, can put their clients first. Our technology, research, resources, and support—plus a variety of affiliation models—deliver what today’s independent advisors need to thrive.

That being said, we are a financial services company with a unique mission—one that encompasses purpose, vision, and core values in equal measure. Staying true to these guiding principles is the reason we are recognized so often and by so many for the quality of life we enjoy here. We believe it directly translates to a better experience for everyone: employees, advisors, clients, and our communities.

Creating a supportive culture where everyone can thrive is a mission we take seriously. From professional development to comprehensive benefits, grassroots leadership opportunities, generous bonus and stock option incentive plans, opportunities to unwind and connect, and so much more, Commonwealth is not just a great place to work—it’s a place that, for many, feels like home.

We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth Financial Network® will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.

Commonwealth Financial Network is an equal opportunity employer that is committed to a diverse workforce.

ID: W/SD-2019-045

External Company Name: Commonwealth Equity Services, Inc.

External Company URL:

Street: 29 Sawyer RD