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Lahey Health Program Coordinator, Compliance & Privacy in Wakefield, Massachusetts

Welcome To

Welcome to the Beth Israel Lahey Health Performance Network (BILHPN). BILHPN is a clinically integrated network of physicians, clinicians, and hospitals committed to providing high-quality, cost-effective care to the patients and communities they serve, while effectively managing medical expense. Leveraging best practices in population health management and data analytics, BILHPN improves care quality and patient health outcomes across Beth Israel Lahey Health through population health initiatives. BILHPN brings together the expertise of more than 4,500 providers across Eastern Massachusetts who share a common goal to achieve success in a value-based delivery system.

About the Job

The Program Coordinator, BILHPN Compliance & Privacy supports the Executive Director, Compliance & Privacy Strategy, in managing the privacy and compliance requirements of all BILHPN contracts (Medicare, Medicaid, and commercial). This includes project managing the BILHPN compliance & privacy workplan, project coordinating audits, supporting the update of policies, tracking and reviewing reported incidents, supporting the development of board reports and provider / employee training materials, and other duties as needed.

The Program Coordinator has excellent organizational and time management skills, an established record of professionalism and ability to keep information confidential and privileged, and is able to collaboratively partner with BILHPN staff, as well as the BILH legal and compliance departments.

The Program Coordinator demonstrates integrity in all aspects of his/her role and is an ambassador for promoting a culture of compliance throughout the BILH system.

The Program Coordinator's Responsibilities are:

  • Work directly with the BILHPN Executive Director of Compliance & Privacy Strategy, BILHPN Associate General Counsel, and BILH Compliance Leadership, to manage and track the BILHPN compliance and privacy annual workplan, reported events / complaints, audits, board updates, physician and staff training

  • Support the Executive Director in planning, executing, and managing investigations, engaging other BILH Compliance subject matter experts and consulting with legal counsel as needed to effectively manage timely and thorough reviews; maintaining appropriate documentation, providing periodic updates to leadership, appraising stakeholders of potential risk, and invoking escalation protocols as appropriate. Track corrective actions, monitors implementation and maintains running status updates to be delivered as needed

  • Track annual risk assessment and other related initiatives

  • Project manage the Compliance and Privacy Program for the Performance Network, and the associated Compliance & Privacy Management Committee

  • Develop materials, working with the Executive Director, for relevant trainings, committee meetings, board meetings, and BILH Compliance department meetings

  • Ensure effective tracking of reports, timely follow-up and investigation. Support the Executive Director in providing routine updates on progress, and/or corrective action when deficiencies are identified

  • Support the Executive Director in coordinating and/or responding to requests from BILH Compliance Leadership which may include board report preparation, review and investigation of select topics, audit requests, periodic surveys, serving on ad hoc committees, assisting with the annual Work Plan, education and training and other initiatives, etc.

  • Provide pertinent information and reference material in response to client and regulatory requests for information.


  • BA Degree Required

  • 3-5 years of demonstrated experience in project management and/or program coordination, including ability to manage strictly confidential information

  • Excellent Word, PowerPoint, and Excel skills

  • Strong communication skills


    Full Time; 40 hours/week, Monday-Friday (Business Hours)

About Us

Beth Israel Lahey Health is d edicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

REQNUMBER: 173267-1A