Robert Half Office Team Customer Operations Representative in Wakefield, Massachusetts

Seeking Bilingual Customer Service Representatives! OfficeTeam is in the hiring process for an articulate, highly-skilled bilingual Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. This Customer Service Representative opportunity is located in Wakefield, Massachusetts, and is a short term temporary engagement. How you will make an impact - Receive and send written business correspondence - Handle incoming telephone calls - Be a part of business development by by actively cross-selling and referring customers - Provide accurate, friendly customer service in a timely fashion If you are interested in this role, please forward your resume to peter.karas@officeteam.com or call 978-750-8811 and ask to speak with Peter.

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 02120-0010535855

Functional Role: Customer Service

Country: USA

State: MA

City: Wakefield

Postal Code: 01880

Compensation: $23.75 to $27.50 per hour

Requirements: - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Customer service experience - Call center experience - Command of import customer service - Enterprise resource planning experience - Deep understanding of pricing - Strong customer service and office administrative skills - Strong communication skills, both verbally and in writing - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Excellent problem-solving skills - Positive attitude and an engaging businesslike approach - Proven experience going the extra mile to solve complex customer inquiries via extensive research - Advanced Microsoft Office skills If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!