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Robert Half International Claims Administrator in Wakefield, Massachusetts

Description

RESPONSIBILITIES

The Claims Administrator will be responsible for the organization, imaging, processing and overall knowledge of the claims process. Additionally the Claims Administrator is responsible for answering phone calls from claimants in regards to their claims. It is imperative that the Claims Administrator exhibit a professional and business like demeanor when corresponding with claimants on behalf of our client.

Job duties include, but are not limited to:

• 70% of time during the week will be dedicated to answering phone calls from claimants and providing correct and concise guidance

• Data entry in company’s database

• Perform analytical review of documentation received

• Review and verify data entered in system

• Following detailed written instructions to make independent decisions on next steps

• Recognize and report discrepancies to Supervisors and Management

Requirements:

• Prior experience working in a customer service or call center environment

• Exhibits a professional and customer centric demeanor while handling phone calls

• Ability to be flexible with work assignments; day is scheduled including lunch breaks and schedules may change daily

• Ability to multi task; candidate will be required to process claims while not on the phone

• Exceptional attention to detail

• Relative computer experience relating to data entry and databases

• Must be able to meet minimum productivity requirements while maintaining a high level of accuracy.

• Maintain strong professional working relationships with colleagues at all levels

• Candidates must be legally authorized to work in the U.S without sponsorship now and in the future

• Will be required to pass a criminal background check

• Must be able to work Monday - Friday from 7:30 am to 4:30 pm

Requirements

• Prior experience working in a customer service or call center environment

• Exhibits a detail oriented and customer centric demeanor while handling phone calls

• Ability to be flexible with work assignments; day is scheduled including lunch breaks and schedules may change daily

• Ability to multi task; candidate will be required to process claims while not on the phone

• Exceptional attention to detail

• Relative computer experience relating to data entry and databases

• Must be able to meet minimum productivity requirements while maintaining a high level of accuracy.

• Maintain strong detail oriented working relationships with colleagues at all levels

• Candidates must be legally authorized to work in the U.S without must be eligible to work in the U.S. now and in the future

• Will be required to pass a criminal all candidates required to undergo all candidates required to undergo all candidates required to undergo all candidates required to undergo all candidates required to undergo all candidates required to undergo background check

• Must be able to work Monday - Friday from 7:30 am to 4:30 pm

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $16.00 - $16.00 / Hourly

Location: Wakefield, MA

Date Posted: January 8, 2021

Employment Type: Temp to Hire

Job Reference: 02120-0011664235

Staffing Area: Office u0026 Administrative

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