Philips Business Marketing Manager, Service Agreement Catalog Manager and Pricing Analyst in United States of America - Home Based, Massachusetts
Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips*. Employees may request a reasonable accommodation. *Montana employees are currently excluded from this requirement at this time.
If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today, Philips’ purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
In this role, you will shape the way Philips serves the North American healthcare market. The Business Marketing Manager role – positioned within the North America customer services marketing team –
services marketing team provides centralized management for our customer service agreement catalog to ensure accurate pricing and quote tool representation.
This successful candidate will ensure accurate catalog representation of all service agreements including multi-vendor into quote and service delivery tooling. We are looking for a Business Marketing Manager who can develop a deep understanding of our service agreement portfolio, catalog design, quote tool design, and pricing to ensure consistency and accuracy in Customer facing quotations.
You will be a member of a high-performance team of marketing professionals committed to delivering Healthcare providers and enterprises the best healthcare technologies and services available in the world. For this role, you will report into the Sr. Director, Field Marketing, Customer Services, and Install Base.
You are responsible for
Managing a service agreement catalog
Analyzing service agreement pricing for new and existing offers; setting price for some offers.
Understanding Philips quote tools, the way they are designed, and managing quality of the data content within the tools.
Working with third parties – in and outside of Philips – to ensure quote tool inaccuracies are rectified
Accurate and consistent representation of the Services catalog, pricing, and sales text in the quote tools
Service Agreement discount policy design and set-up in the catalog and quote tooling
Managing adherence to Philips formal quality policies and procedures related to service agreement catalog and pricing
Providing North America market input to the global strategy for the Customer Service portfolio, catalog, and pricing
Collecting and analyzing market pricing and price performance information.
Perform other duties and projects as may be assigned.
You are part of
Our mission to improve the lives of 2.5 billion people per year by 2030. Every day we move closer to achieving our goal by creating state of the art solutions that lead to confident diagnosis, improved care, and increased quality of life for patients. We enable our employees to create a legacy in life through their work and support their development through people-centric learning, total rewards, and personalized development planning programs. Our research and business provide unique opportunities to develop cutting-edge clinical solutions and deliver meaningful solutions in the healthcare space.
To succeed in this role, you’ll need a customer-first attitude and the following
Bachelor's Degree in finance, statistics, data science, marketing or business – MBA preferred or equivalent work experience in Marketing positions
Knowledge and experience greater than 5 years working in a high technology / healthcare environment
Strong analytical and problem-solving skills.
Critical thinking and logic with diligent attention to detail.
Comprehensive understanding of Customer Services business
Strong results orientation. Capable of making commitments, setting priorities, and delivering results on time and on budget.
Creative thinker who can bring fresh ideas and think around roadblocks
Self-starter who can operate without daily direction and can set priorities
Strong project management skills with proven track record in leading teams through influence.
Effective communication skills including demonstrated stand-up presentation skills, group facilitation and ability to effectively interact with worldwide / international personnel.
Excellent interpersonal skills with ability to interact effectively in a team-based organization across multiple locations.
Enthusiastic and high energy
In return, we offer you
The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
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