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Aerotek Customer Service Agent in Taunton, Massachusetts

We are hiring for a Customer Service Agent for our client focused in the manufacturing and medical device industries!

We are seeking individuals looking to expand their career in a professional environment.

Schedule is Monday to Friday, 9:00 AM to 5:30 PM.

Job Description:

  • Receive incoming calls, emails, etc. involving customer questions, disputes, or other inquiries.

  • Provide customer assistance on a wide array of topics utilizing computer systems and company CRM.

  • Support product and service inquiries.

  • Complete accurate order entry and data entry in a fast-paced environment.

  • Support billing questions and disputes and answer order questions/concerns.

  • Provide administrative support as needed.

  • Must have and be able to demonstrate a fundamental commitment to providing exceptional customer service and documenting each call.

Position Qualifications:

  • Customer service experience in a retail setting or call center - must be able to deal with customer complaints.

  • Computer skills - position will use various programs daily - CRM experience is a MUST HAVE!

  • Strong written and verbal communication - articulate, polished, and professional via phone and email.

  • Must be able to learn and adapt to new systems in a fast-paced, ever-changing environment and show a passion and motivation to growing long-term!

Our client is seeking to make a long-term hire for their team. They are committed to growing and developing their new hires and offer tons of exciting upward mobility within the company!

*This position will be working in-office from Day 1 - interested applicants must be comfortable working in this setting!*

We are making hiring decisions ASAP - APPLY TODAY FOR IMMEDIATE CONSIDERATION!

Please reach out to Aniko Haber directly at 781-356-6995 if you would like to apply or you may apply to this job posting.

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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