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Dakin Pioneer Valley Humane Society Inc. Pet Health Center Administrator in Springfield, Massachusetts

Pet Health Center Administrator Ready to join a dynamic organization in a new department? Looking to bring your amazing eye for detail, solid organizational skills, and strong customer service skills to Dakin? Then read on! Dakin has created a brand-new department for public medical services. We have opened a community clinic to provide services to clients in Dakin?s service area. We are hiring for a full-time Pet Health Center Administrator to provide external support to clients and internal support to Dakin staff. You will be the public face of the clinic while performing record-keeping and clerical duties related to patient care and treatment. You will be able to triage calls to determine next steps. You will also provide miscellaneous support to the practice manager and health care team. What we?re looking for? The ideal candidate will be proficient in all of the department\'s protocols and able to answer client questions. They will be efficient and effective, able to multitask and provide a liaison between client and veterinarian. This position requires advanced computer knowledge, strong keyboarding skills, and excellent record-keeping abilities. Candidates for this position must have the ability to follow direction with or without supervision. You may be working with clients in challenging circumstances surrounding the care of their pets. Compassion and discretion will be the cornerstone of our services to the public, through friendly, quality patient care. Bilingual Spanish/English or Russian/English is a plus! If you want to work a 4-day work week Monday through Thursday with an amazing team, this might be the right fit for you! Dakin offers excellent benefits including extremely generous PTO (like 30 days in your second year of full-time employment, and 35 days in your third year, in addition to 5 paid holidays)! If you already have your dream job, please pass this along to someone you think would be awesome. Sign-On Bonus! Bilingual English/Spanish candidates who apply to Dakin will receive a \$500 bonus if they are hired and after they successfully reach 90 days of employment. Bilingual candidates must be fluent in both written and verbal communication to qualify for this bonus. .