Job Information
Pelican Products Quality Assurance Manager in South Deerfield, Massachusetts
Quality Assurance Manager South Deerfield, MA, 147 N Main Street, South Deerfield, Massachusetts, United States of America Req #12 SUMMARY Be a Champion for Legendary Durability. Pelican Products is renowned for its virtually indestructible products. As our Quality Manager, you\'ll play a critical role in upholding this legacy by ensuring every product leaving our facility meets our rigorous quality standards. You\'ll be a champion for continuous improvement, leading a team and collaborating across departments to drive excellence in Pelican\'s manufacturing processes. Engages with customers and vendors on performance, quality, and compliance issues. PRIMARY DUTIES AND RESPONSIBILITIES: Champion Pelican\'s commitment to quality and safety, leading the implementation of a robust Quality Management System (QMS) aligned with ISO standards. Oversee all quality control activities throughout the production process, from raw materials to finished Pelican products. Lead and manage a team of quality engineers, technicians and inspectors, ensuring they are effectively trained and adhere to established procedures. Proactively analyze quality data to identify trends and implement continuous improvement initiatives like Kaizen, Six Sigma and SPC. Generates innovative ideas to solve problems and drives teams to close all actions and monitor effectiveness Ensures there is a culture of developing, training against and following standards within the operation through training, auditing, and holding teams accountable Ensures critical product and equipment qualification is handled correctly and documented appropriately according to the company standard. Investigate customer complaints and non-conformance issues, leading the implementation of corrective and preventive actions (CAPA) to prevent recurrence. Acts as the main contact of the plant for Pelican?s Product Liability Process (PLP) and liaises with the Vice President of Worldwide Quality and Operations Management to ensure the process is adhered to. Part of the contract review process and translates them into relevant requirements in order to meet expectations. Oversees compliance with government and defense contractor requirements. Maintains knowledge of regulations and communicate changes effectively. Manage and participate in supplier quality programs, ensuring they meet Pelican\'s high standards. Part of the New Product Design process to ensure new products continually improve their performance in the field. Collaborate closely with engineering, production, and other departments to ensure seamless integration of quality principles throughout the development and manufacturing lifecycle. Stay informed on the latest industry best practices and regulatory requirements specific to plastic molding and Pelican\'s product lines. JOB REQUIREMENTS: Education: Bachelor\'s Degree in Quality or Engineering, and/or equivalent 5+ years related experience in a manufacturing or plastic injection molding environment Actively participates as an operations leader / ownership, proactive and course correcting Must have excellent verbal, written, math and presentation skills. Ability to delegate work to and motivate, lead, train, and evaluate staff. Ability to work under minimal supervision. Demonstrated proficiency in problem solving methods/ tools and root cause analysis Must be trained as an ISO9001 Internal Auditor by a recognized body. Proficient with word processing, spreadsheet, and flow-charting software and ERP systems. Ability to use measuring tools including calipers, micrometers, inside/outside micrometers, Vernier, pin gauges, height gauges, radius gauges, protractors, and dial indicators. ADDITIONAL INFORMATION: Actively supports and complies with Pelican\'s objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement. SEE THE PELICAN WEBSITE FOR COMPLETE JOB DESCRIPTION