Massachusetts Green Jobs

Meeting & Events Associate - Boston, MA

Job ID

171512

Posted

19-Jun-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Communications/Public Relations, Consulting, Customer Service, Design, Executive Management, Facilities Management, Project Management, Property Management, Sales Support, Town Planning, Workplace Strategy

Location(s)

Boston - Massachusetts - United States of America, Cambridge - Massachusetts - United States of America, South Boston - Massachusetts - United States of America

About The Role:

The Experience Coordinator acts as a point of contact for tenants and customers to build lasting relationships and create vibrant spaces. This role will implement the defined tenant experience strategy for the property, under the direction of the Experience Manager and the support of the Host platform.

Based on the approved asset experience strategy and scope of work, the position will implement Host by CBRE’s people-led, technology-enabled services, to seamlessly connect tenants to their everyday workplace needs.

What You'll Do:

• Drives consistent, extraordinary customer experience through high touch services for a building, campus, or portfolio, with the goal of ensuring that the experience, operations and services align with client needs and objectives.

• Services include, but are not limited to: Community Programs, Guest Relations, Meeting & Event Management, Amenity Management and monetization, Activations, Vendor and partner management.

• Manage the master events calendar, confirm event requirements and ensure operations partners fully understand requirements through management of communication channels, briefing and planning meetings.

• May provide reporting and insight to clients and property teams to improve product and service delivery. May supply site specific content for Host Digital.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Bachelor's degree (BA/BS) and minimum of 3 years related experience in real estate marketing and events, hospitality, airlines, high-end retail or customer experience.

Why CBRE?

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry.

Our culture is built on ourRISE (https://www.cbre.com/about-us/culture-and-history) values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive.

Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity!

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)