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Danaher Corporation QA OPERATIONS LEADER – GLOBAL SERVICES AMERSHAM, in Shrewsbury, Massachusetts

QA OPERATIONS LEADER – GLOBAL SERVICESAMERSHAM,

Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

We are looking for an experienced Quality Assurance (QA) Professional to lead the monitoring of the Quality management System (QMS) supporting the Cytiva Global Services organisation. This role will be responsible for leading the trending & reporting on the performance of the QMS during operations reviews, including support with driving continuous improvement initiatives. He/she will collaborate closely with Global Service operations & the Global QA leadership team to ensure timely responses to Customer Feedback. This role will report directly to the Global Services QA Director. What you’ll do• Responsible for monitoring Quality KPI’s & reporting performance/ trends insights within business reviews.• Chair regular CAPA board forums to address actions arising from continuous improvement activities & customer feedback/audits.• Chair X-functional complaint handling meetings to drive timely customer feedback responses • Ensure QMS procedures, work instructions, and IT System effectively support the Cytiva Global Services organization - Collaborate with Global QMS systems, documentation control and training leaders as required. • Coach/mentor Global Service associates on QMS requirements• Ensure effective communication style with stakeholders and establish cross functional operating mechanisms where appropriate. • Support ad-hoc assignment based on business needs, including domestic and/or international travel requests

Who you are• Bachelor's degree, preferably in a Science or Engineering discipline with 7 years plus experience • A minimum of 5 years working in Quality Assurance/Quality Engineering within Life Science, Medical Device or Biopharma manufacturing environments• Quality Assurance/Quality Engineering leadership experience in a GMP environment desired• Comprehensive understanding of ISO 9001 & ISO 13485 requirements • Exceptional analytical, problem solving & root-cause analysis skills.• Excellent communication skills (written and oral)• Experienced in managing project teams and working cross – functionally and at global level• Demonstrated expertise to effectively communicate within all levels of the organization around the entire product life cycle management (design controls, verification and validation activities; production & process controls; Corrective & Preventive Action (CAPA), complaints & risk management, services) • Ability to multi-task & handle tasks with competing priorities effectively, as well as exercising collaboration, negotiation & conflict resolution skills• Excellent organizational, presentation, meeting facilitation and technical writing skills• Experienced in continuous improvement methodologies & tools (i.e. LEAN six sigma, SPC and data trending)• Strong PC literacy required; MSOffice skills (Outlook, Word, Excel, PowerPoint)

When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

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