Massachusetts Green Jobs

MassHire JobQuest Logo

Job Information

Verge Mobile LLC T-Mobile Retail Store Assistant Manager - MA Highland in Salem, Massachusetts

Job Summary

Delivers exceptional customer experience and services by assisting with managing, leading, coaching, and developing the store team.

  • Essential Functions & Responsibilities

• Assist with staffing, scheduling, team training, development, coaching for high-performance

• Performs and provides consultative sales and service on the sales floor during retail hours

• Build a positive, customer service, and goal -oriented environment

• Assist with development of employees for, engagement, positive performance, growth and promotion with appropriate responsibilities

• Proficient of the rapidly evolving T-Mobile standards and technology

• Ensures audit-compliant based according to standards

• Ensures effective and efficient store operations

• Implement the Verge Mobile policy, processes and procedures

• Must be available to meet the needs of retail business hours

Other Duties

• Performs other related duties as assigned

  • Required Education & Experience

• Two years of retail/sales experience

• High school diploma or GED and 4 years of retail experience

• Associates or bachelor’s degree and 2 years of retail experience

• Excellent verbal and written communication

• Legally authorized to work in the United States

• Intermediate proficiency in Microsoft Office Suite

• Sales and sales management experience

• Operational and financial management experience

• Wireless industry experience

• Work varied shifts, seven days per week, may include evenings, weekends, and holidays

Preferred Education & Experience

• Bachelor’s degree and 2 years of retail experience

Job ID: 2021-2949

External Company Name: Verge Mobile – a T-Mobile Premium Partner

External Company URL:

Street: 276 Highland Ave