CLEAResult Account Management Consultant in Remote, Massachusetts

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Job Description Summary

CLEAResult is hiring an Account Management Consultant (AMC) to support the EnergySmart Grocer program. The program serves mid to large-sized grocery stores customers across Massachusetts and Rhode Island. The AMC will be responsible for building and maintaining relationships with key program customers, contractors and partners, and driving energy efficiency projects with regional and National grocery chains.

The AMC will coordinate cross-state projects, present energy savings reports as well as developing strategies to drive increased savings acquisition and prepare sales forecasts. The AMC will manage and promptly resolve customer concerns, record and track customer interactions in accordance with program and client procedures and verify product installations and that all paperwork received is accurate and complete. The AMC is accountable for achieving specific energy efficiency and revenue goals for CLEAResult’s current programs and for the company’s long-term strategy.

The successful candidate will have a background in account and project management, able to build relationships and rapport with grocers and contractors as well as making and closing deals to delivery kWh and therms savings. He or she will leverage their energy efficiency expertise to drive decision making on all aspects of project activities and drive projects forward.

Job Description

  • Proactively develops, manages and expands customer, contractor and utility representative relationships to meet defined energy savings targets

  • Acts as an energy consultant, develops project scope and encourages implementation of recommended energy efficiency projects including refrigeration, HVAC, food service and lighting

  • Accurate project forecasting and coordination with operations support team

  • Contribution towards program strategy for achieving energy savings goals, program success, and customer and client satisfaction

  • Facilitates and tracks multiple energy efficiency projects and initiatives, using project management skills to coordinate with numerous project players and utility representatives

  • Coordinate with subcontractors, utility staff, customers, vendors, contractors, and internal cross-functional teams (engineering, operations, marketing, Program Management, etc.) to provide technical and operational consultation on program services and incentives and ensure program success

  • Advises Account Managers on team to help accomplish their goals and development

  • Develops creative ways to achieve program objectives including new measures development and scopes relevant tasks

  • Delivers to revenue, and kWh and therms savings goal for grocery and other programs

  • 20% - 40% regional travel required, may require overnight stays

Additional Job Description

  • 12+ years’ experience, BA/BS, CEM preferred

  • Demonstrated success in developing and maintaining customer, client, and contractor relationships with high level of satisfaction

  • Complete understanding and wide application of energy efficiency, sales and technical principles, theories and concepts

  • Experience presenting to variety of audiences, strong verbal and written communication skills

  • Self-motivated, detail and goal-oriented and organized

  • Thrives in a fast-paced, rapidly changing environment

  • Proven familiarity with core business metrics (Simple Payback, ROI, IRR, NPV) preferred

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.

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