Nestle Zone Engineering Manager in Raynham, Massachusetts

As the nation s leading bottled water company, Nestl Waters North America is dedicated to providing customers with healthy hydration options. Alongside that, we re also committed to developing our people enabling them to make the most of the many elements that help them to succeed.

Nestl Waters consists of five business units: Corporate, Commercial, Supply Chain, Technical & Production and ReadyRefresh by Nestl . Whichever one of these areas you choose to join, you ll find yourself collaborating with a highly talented team on work that s challenging, engaging and incredibly rewarding. You ll be an essential element of our success: trusted, empowered and supported to make a lasting impact on the very future of our business. It s a chance to use your knowledge, skills and experience to shine brightly and achieve your ambitions all while delivering healthy hydration to millions of customers.

ReadyRefresh by Nestl is one of the most visible parts of the Nestl Waters business, delivering healthy hydration to customers where they need it most. It s another example of how we are committed to helping people maintain a healthy lifestyle. You ve no doubt seen our trucks on the road, on their way to bring our water and tea products to thirsty consumers. By joining this fast-growing area of our organization you ll have the opportunity to share in our mission with a real sense of ownership and the freedom to succeed in your role. It s a chance to apply your skills and experience to work that s as challenging as it is rewarding. Whether collaborating as team to deliver superior customer service or making a lasting impact with your individual accomplishments, you ll be an essential and valuable element of our success. We ll make sure you receive the support, benefits and development you need to build the perfect career.

We are currently seeking a Manager, Zone Engineering for ReadyRefresh based in our Raynham, MA Customer Service Center, located between Providence, RI and Boston, MA, and report to the Manager, National Zone Engineering . The Manager, Zone Engineering s primary responsibility is to plan and communicate routing solutions and route structure for multiple branch locations leveraging routing software to achieve daily route optimization. The Manager, Zone Engineering will operate as part of a centralized team, the Service Optimization Center (SOC), with the goal of continuously sharing and updating best practices to reduce operational expenses and improve overall customer service, while contributing to a culture of problem solving and continuous improvement.

Key responsibilities include but are not limited to the following:

  • Support ongoing database maintenance and analysis of the routing solutions as assigned

  • Create and use a variety of management reports to monitor key delivery metrics

  • Routing, database maintenance, and analysis/reporting as geographically assigned

  • Update customer attribute data changes as warranted

  • Update map data including: a. Rush hour patterns b. Traffic trends c. Road speeds d. Construction, and e. Adding missing roads

  • Ensure effective two-way communication with all branches to improve accuracy of the database through field and driver input

  • Create, improve and maintain daily routing procedures and processes to ensure efficient routing and order uploads to warehouses

  • Lead and influence with multiple levels of field leadership to enhance business performance


Key qualifications include:

  • High School diploma, GED, or 5-8 years equivalent work experience

  • Bachelor s Degree Preferred, BS/MS Industrial Engineering Preferred

  • Experience with mapping software Preferred

  • Six Sigma Green Belt / Black Belt Preferred

  • Experience demonstrating high level of influence and communication skills to drive business impact

  • Strong self-discipline with a bias for action, employee development and achievement

  • Highly developed written/verbal communication skills and organization/follow-up skills

  • Strong analytical skills, capable of multi-tasking and comfortable under pressure

  • Comfortable and operates well in a fast-paced environment

Nestl Waters North America is the nation s leading bottled water company. Our brands include Poland Spring, Arrowhead, Ozarka, Deer Park, Zephyrhills and Ice Mountain, Nestl Pure Life, S. Pellegrino, Perrier, Acqua Panna. We re passionate about creating shared value for society in all kinds of ways: from providing careers and benefits to communities where we operate to environmental stewardship most notably responsible water management, lightweight packaging and advancing recycling in America. As a valuable part of our team, you ll receive a competitive total rewards package something that will provide you with the support you need to thrive both inside and outside of work. It s not just the work that you ll find fulfilling here though. As you build a career with us, you ll receive exactly the kind of benefits you d expect from a leading name in healthy hydration. The only question is, what elements will help you succeed at Nestl Waters?

The Nestl Companies are equal employment and affirmative action employers and looking for diversity in qualified candidates for employment.

Category: Supply Chain, Nestle Waters, Management