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Active Day Home Scheduling Representative in Raynham, Massachusetts

Great Full time Opportunity for an experienced Clinical scheduler! Full time benefit! COme work for a growing & successful Home Care company

The Home Care Coordinator assists the Regional Director with the day to day management of Home Care Services. The duties include management of client information, employee schedules and files, and communication with all internal and external business partners. The Home Care Coordinator ensures that all work complies with Active Day policy and procedures, safety and regulatory laws and standards.

We are seeking a candidate who possesses 2 plus years ina Home Care and or Health Care office setting. If you're experienced handling a high call volume , working in a fast paced & deadline driven office, than this job opportunity, may be agreat fit for you!

The Ideal candidate MUST possess an CAN DO ATTITUDE!, ENjoy working in an office that is Very fast paced and Deadline & goal driven. You must enjoy having fun and working in a team setting! This position requires an experienced employee who can handle problem solving, switching gears at any moment, possesses Outstanding attention to detail and likes to have fun each day!

Our Mission and You

At Active Home Care, we provide the highest quality personalized home care services to seniors and adults with special needs. Our clients and consumers are at the center of everything we do, and our Home Care Coordinators are an integral part of a team focused on personalized home care and improving consumer outcomes. This is a job that requires you to bring your passion and enthusiasm to work, and where you can take pride in knowing you make a difference in the lives of others. This position will directly support the Home Care Team.

Job Responsibilities

  • General Duties

  • Answer 100+ telephone calls each day, receive and address calls related to the Attendant Care services & svhedules

  • Ensure sufficient office and medical supplies to support the team

  • Copy and print material as needed

  • Recruitment/Onboarding

  • Assist in the posting, screening, and selection of Attendant Care home aides

  • Manage pre-employment requirements, (e.g. - background checks, health checks)

  • Prepare folders, system access, and in home materials for new employees

  • Conduct and/or assist with new employee orientation and skill checklists

  1. Scheduling
  • Maintain accurate census report(s)

  • Review assessment, plan of care, and prior authorizations in order to effectively staff and schedule home care services.

  • Schedule all clients, communicate regularly with in home staff

  • Monitor service utilization as to not exceed daily or weekly authorization amounts

  • Daily schedule and approval of visit Savii System

  • Communicate regularly with adult day staff when client is active with both services

  • Payroll

  • Complete payroll data entry for the field staff; ensure done timely and

  • Ensure all required paperwork is scanned in the Paycom system

c, Coordinate with People and Culture and/or Payroll staff, as needed

  • File Maintenance

  • Ensures maintenance of an organized, regulatory compliant chart for each client

Other duties, as assigned

Key Qualifications

  • 2 years of Home Care office and or Clinical Office Experience Preferred

  • Solid understanding of regulatory affairs.

  • Strong technology skills

  • Proficiency in Microsoft Excel, Word and Outlook; adept at learning new software programs.

  • Demonstrated ability to build strong relationships

  • High impact communication skills; both written and verbal

  • Highly organized with attention to detail

  • Self starter; able to prioritize, meet tight deadlines and manage time effectively

Leadership behaviors required for success in this role

  • A commitment to living and leading our Active Home Care Values:

  • Creating a warm and welcoming community

  • Bringing your passion and smile

  • Start by listening

  • Leading by example

  • Taking pride in your work

  • Never compromising the integrity or safety of our members

  • Getting creative and having fun

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