Job Information
Amica Mutual Insurance Co Customer Service Reps/Claims/Loss. in Raynham, Massachusetts
Our office located in Raynham, MA is seeking a Customer Service Representative in Total Loss Claims. This position is responsible for assisting customers with our claims process related to total losses. Work from home may be available up to two days a week once trained to work independently. Responsibilities: Provide exceptional customer service Assist customers with new and existing claims via telephone Process letters to those involved in the claims process Issue payments to insureds, claimants and vendors Adjust losses for a variety of claims with the exception of bodily injury Requirements; High school diploma or equivalent education required Previous insurance experience preferred Previous customer service experience strongly preferred Excellent interpersonal and communication skills After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided) Perks and Benefits Paid vacation, holidays and sick day Competitive salaries and exceptional benefits Generous leave programs, including paid parental bonding leave Medical, dental, vision coverage, short- and long-term disability, and life insurance Student Loan Repayment and Tuition Reimbursement programs Fitness and wellness reimbursement Generous retirement benefits Employee community involvement Strong relationships, lifelong friendships Opportunities for advancement in a successful and growing company Must have great customer service skills.