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Thermo King Northeast Body Shop Manager in Randolph, Massachusetts

Body Shop Manager

Department: DeVivo Collision Centers

Location: Randolph, MA


DeVivo Companies has an opening for a Body Shop Manager to lead our collision shop in Randolph, MA. The Body Shop Manager is responsible for directing an efficient, profitable, clean, safe working environment within the collision department through productive staffing, customer retention and satisfaction, technician training and quality workmanship.

DeVivo Companies is a diversified dealership that sells and services a broad range of vehicles and equipment. Our brands include, IC Bus, Collins Bus, Turtletop, Diamond Coach, TCI Mobility, BraunAbility, Cummins, Penquin Trailer and Thermo King. DeVivo Collision Centers is a leading provider of collision repair and custom fabrication services. Learn more about us at

What We Offer:

  • Family-oriented culture & team environment

  • Promotion opportunities - we promote from within

  • Medical & dental insurance

  • Life insurance

  • 401k plan with company match

  • Paid time off

  • Paid holidays

  • Uniform & boot program

  • Company-provided tools

  • Paid training

  • Certification reimbursement

Primary Responsibilities:

  • Handle all operations of a busy commercial body shop

  • Manage shop workflow and technicians to ensure that quality standards are met

  • Manage payroll

  • Price jobs

  • Oversee billing

  • Ensure that the proper parts and supplies are in stock

  • Shipping & receiving

  • Staff hiring, management, development & retention

  • Customer satisfaction and relations

  • Plans daily/weekly work schedule for direct reports

  • Financial management

  • Review and signs off on all completed work orders

  • Promotes safety standards and expectations

Position Requirements:

  • 3 years auto body management experience.

  • Auto body estimating experience. Ability to negotiate repair estimates and supplements with insurance companies.

  • Driver's license. A commercial driver-s license (CDL) is ideal but not required.

  • Excellent customer service and communication skills.

  • A Massachusetts Motor Vehicle Damage Appraisers License is preferred but we are willing to train the right individual.

Questions? Call/text Frank at (781) 770-9173 or

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status and all other protected classes.