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State of Massachusetts Senior Project Manager, Business Operations in Quincy, Massachusetts

The MassHealth Chief Operating Office is seeking qualified applicants for the position ofSenior Project Manager, Business Operations. The Senior Project Manager, Business Operations will lead, support, and promote organizational effectiveness, consistency and efficiency. The incumbent will facilitate collaborative problem solving, decision making, communication, and consistency across all Programmatic Projects within the Chief Operating Office. Supporting Projects across the Chief Operating Office (COO) will require intense collaboration with senior leadership, Directors in other MassHealth units, as well as interfacing with providers, health plans, collective bargaining units and member advocacy organizations. _Job Duties and Responsibilities:_ * The Senior Project Manager we be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with MassHealth’s strategy, commitments and goals. * Aid all of the COO Business Teams and others as required (Vendor Operations, Training, Administrative Services, Workforce Management, Customer Service, Systems, MassHealth Enrollment Centers (MECS), Contact Centers) with project management needs. * Lead projects that improve the management and operations of the COO Office. * Respond to requests from legislators and constituents _Preferred Qualifications:_ * Strong Project management planning, integration, coordination, and monitoring. PMP Certified and/or the ability to become PMP certified. * Manage and sustain multiple and complex relationships and ensure constant communication. * Strong Process Improvement experience with Design Thinking, Six Sigma, LEAN, etc. * The ability to design, implement, and monitor detailed project plans. * The ability to work under significant time pressures to meet unanticipated demands. . * The ability to develop effective teams without direct supervision. * Demonstrated sound judgment with ability to take calculated risks. * Strong written/oral communication, along with quantitative and qualitative analytical skills and attention to detail. * Ability to work with people from diverse backgrounds. * Competency with common software applications, such as Microsoft Office. * Planning, convening, directing, supporting and overseeing cross-agency project management teams. * Bachelor’s Degree with a major in business administration, business management, public administration or other relevant areas. * At least five years of full-time project management experience in business administration, business management or public administration. * Experience managing a budget and working in a limited-resource environment. * Experience with complex Information Technology systems. _TO APPLY:_ Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days. _About MASSHEALTH:_ MassHealth, the Commonwealth’s Medicaid program, provides health care benefits to certain low and medium-income Massachusetts residents. MassHealth works to improve the health outcomes of our diverse members and their families by providing access to integrated health care services that promote sustainable & equitable health, well-being, independence and quality of life. For more information about our agency and programs please visit: _Pre-Offer Process:_ A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form. For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #2. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience. II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Exec Office Of Health and Human Services *Title: *Senior Project Manager, Business Operations Location: Massachusetts-Quincy - 100 Hancock Street Requisition ID: 2300060Y