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Aston Carter High-end Customer Support Specialist (Hybrid) in Quincy, Massachusetts

High-end Customer Support Specialist (Quincy, MA)

Hybrid Schedule


This role offers high-end customer service specialists the ability to work alongside a reputable private aviation company! Further explore this exciting opportunity below…

Benefits of this Role:

  • Tons of growth in the long run as this is the first service team locally here in Quincy, MA

  • Competitive Benefits - they have excellent coverage AND low cost (at most $200 a month pre-tax), 401k Match, Tuition reimbursement etc.

  • Great culture - easy building access and in a great location next to the south shore mall

  • Yearly wage increases

  • 4-day work week!!! 3 days off in a row

Job Overview:

As an Owner Services Specialist, you are responsible for ensuring a seamless experience for our Owners. From the moment they join Flexjet you become the aviation professional for the organization to the Owner. As relationships are established profiles are built, creating an atmosphere with foresight to anticipate their every need for travel. You must have a passion for helping others to be a successful Owner Services Specialist.


  • 1-3 years of customer service experience in a high-end service industry

  • Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook)

  • Knowledge of use and operation of standard office equipment

  • The ability to work in a team atmosphere, and manage a flexible schedule

  • Successful candidate must be able to respond calmly and handle many customers’ demands in a fast-paced environment

  • Strong interpersonal, verbal/written and presentation skills are necessary to perform job at the expected level

  • Show flexibility in adapting to a continually changing industry

  • Provide world-class service during every interaction with our clientele

Work Environment:

  • “Customer Service Center” – Metrics are based on quality

  • Corporate building that is up to date and easy to get to

  • Business casual (no jeans) dress code


  • Shifts: Wednesday-Saturday OR Sunday-Wednesday

  • 4 days – 10 hours

  • Training Hours: 9-5PM (4-6 weeks)

Example shifts:

  • Reps Scheduled Sunday-Wednesday (in-office requirement Tues & Weds): 11am – 9pm OR 6am-4pm

  • Reps Scheduled Wednesday-Saturday (in-office requirement Weds & Thurs) 11am – 9pm

For questions, please feel free to contact me:

Brittany DiBernardo

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.