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Jordan Hospital Patient Access Representative in Plymouth, Massachusetts

Duties/Responsibilities:

  • Responsible for the accurate intake of patient demographics; obtaining reimbursable diagnosis/reason for service; verifying insurances for eligibility and obtaining of preauthorization of insurance provider as required.

  • Obtain all necessary consents/signatures.

  • Distribute to patients all required notifications/documents.

  • Clear patient for co-pay and/or deductibles. Collect payment in accordance with credit and collection policy.

  • Communicate with patient by phone in advance for pre-registration, in order to schedule the patient.

  • Review with Asst. Director then PAC any problem prior to date of service.

  • Perform mobile registration when necessary.

  • Cross train to all registration areas.

  • It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

    Education/Experience Required:

  • HS Diploma

  • Knowledge of medical terminology, problem-solving techniques, strong interpersonal skills, effective oral and written communication skills, strong keyboarding and basic computer skills.

  • Previous experience with hospital registration system and secretarial experience preferred. Demonstrated ability to function independently with minimal supervision. Possesses good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner.

  • Ability to type at 35 WPM.

    IMPORTANT NOTE ALL APPLICANTS SELECTED FOR AN INTERVIEW MUST PASS THE FOLLOWING SKILL-ASSESSMENTS BEFORE AN INTERVIEW CAN BE GRANTED: TYPING 35 WPM

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