Jordan Hospital Patient Access Representative in Plymouth, Massachusetts
Responsible for the accurate intake of patient demographics; obtaining reimbursable diagnosis/reason for service; verifying insurances for eligibility and obtaining of preauthorization of insurance provider as required.
Obtain all necessary consents/signatures.
Distribute to patients all required notifications/documents.
Clear patient for co-pay and/or deductibles. Collect payment in accordance with credit and collection policy.
Communicate with patient by phone in advance for pre-registration, in order to schedule the patient.
Review with Asst. Director then PAC any problem prior to date of service.
Perform mobile registration when necessary.
Cross train to all registration areas.
It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.
Knowledge of medical terminology, problem-solving techniques, strong interpersonal skills, effective oral and written communication skills, strong keyboarding and basic computer skills.
Previous experience with hospital registration system and secretarial experience preferred. Demonstrated ability to function independently with minimal supervision. Possesses good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner.
Ability to type at 35 WPM.
IMPORTANT NOTE ALL APPLICANTS SELECTED FOR AN INTERVIEW MUST PASS THE FOLLOWING SKILL-ASSESSMENTS BEFORE AN INTERVIEW CAN BE GRANTED: TYPING 35 WPM