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County Rainbow Taxi, Inc Taxi Dispatcher (Weekends) in Pittsfield, Massachusetts

Join Our Team as a Customer-Focused Taxi Dispatcher! PART TIME, WEEKENDS, 3 PM - 3 PM Are you a people person with a knack for providing outstanding customer service? Are you ready to bring your positive attitude and exceptional interpersonal skills to a fast-paced environment? Look no further! We\'re on the hunt for a friendly and customer-oriented individual to join our team as Taxi Dispatcher. At County Rainbow Taxi, we recognize that the key to our success lies in the quality of service we provide. That\'s why we\'re searching for individuals who not only embrace the fast-paced nature of our industry but also understand the importance of a warm smile and a friendly voice. As a Taxi Dispatcher, you\'ll play a pivotal role in creating memorable experiences for our passengers. Your excellent customer service skills will shine as you coordinate pick-ups, assist passengers with their requests, and ensure that every ride is a pleasant one. No prior experience is necessary, as we are committed to providing comprehensive training. What we value most is your enthusiasm, your commitment to customer satisfaction, and your eagerness to make a positive impact. What We Offer: - Comprehensive training program - Competitive compensation - Supportive team environment - Opportunities for advancement - A chance to be part of an exciting industry Qualities We\'re Looking For: - Positive attitude - Excellent customer service skills - Strong interpersonal communication - Eagerness to learn and grow - Dedication to passenger satisfaction - Excellent organizational skills Don\'t miss out on this opportunity to be a part of a team that values your dedication to service excellence. If you\'re ready to use your great attitude and customer service skills to make a real difference for Berkshire County transportation, we want to hear from you. Apply today and help us deliver great customer experiences as a Taxi Dispatcher! Job Summary: - Willing to train. - The ideal candidate would be a courteous, well-organized team player who is able to prioritize and meet deadlines. - Basic duties include answering phones, assigning calls, and assisting drivers with directions and paperwork in a very busy office setting with heavy call volume. - We are open 24hrs a day. - Knowledge of Berkshire County is helpful. Job Functions: - Retrieve maps and assist drivers with directions and paperwork - Answering incoming calls; assisting all callers - Communicate and assign calls to Taxi Drivers - Book transportation - Provide directions to drivers as needed - Perform clerical functions, data entry, filing - Perform other duties as needed Pay: depending on experience.