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Kelly Services Permanent Customer Service Representatives at Top organization ! in Pembroke, Massachusetts

Job Description

Permanent Customer Service Representatives at Top organization in the South Shore!

Customer Service personnel are responsible for making appropriate patient product selections while being cost conscientious of the selected products in effort to conserve company resources. Customer Service personnel are also responsible for focus on quality control matters in being watchful for areas and processes in which quality can be improved.


  • Respond to customer inquiries, needs, calls and or letters

  • Arrange delivery of medical supplies for each patient

  • Maintain patient case files to HIPAA standards

  • Complete monthly refill confirmation process

  • Troubleshooting and problem resolution as needed

  • Excellent telephone manner.

  • Knowledge of and ability to use applicable computer software.

  • Ability to maintain accurate records

  • Ability to follow written and oral instructions

  • Ability to establish and maintain harmonious working relationships with other employees

  • Ability to establish rapport and deal tactfully with persons from varied ethnic, cultural and or economic backgrounds

  • Ability to exercise sound judgment

  • Ability to maintain confidentiality of patient information

  • Ability to maintain a calm manner in stressful situations

  • Demonstrate attention to detail

  • Balance team and individual responsibilities.

Please send resumes to or call us today at 781-466-3400

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping

you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ

each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a

leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable

a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety

of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,

individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.