Expeditors Transcon Outbound Agent in Peabody, Massachusetts
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000 trained professionals
250+ locations worldwide
Globally unified systems
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace TRANSCON OUTBOUND Files and reporting
Use OUTBOUND TRANSCON workflow on daily basis
Ensure delivery of freight and timely clearance when applicable
Contribute to maintain good relationships with service providers.
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the DLSOPs
Meet KPI standards in accordance with the Company’s procedures
Network communications, timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Expeditors’ Company Policies and Procedures
Basic local regulatory knowledge for compliance
Global Logistics Industry knowledge
Hazardous materials certification (preferred)
Pro-active, strong organizational skills.
Good computer skills (Excel, Word)
Fluent in English
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Positive and willing to help attitude
All your information will be kept confidential according to EEO guidelines.
- Expeditors Jobs