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RTX Corporation MRO Quality Supervisor (Onsite) in Peabody, Massachusetts

Date Posted:



United States of America


HMA02: Engine Comp (TFT) - Peabody Peabody Industrial Center, Peabody, MA, 01960 USA

Position Role Type:


At our Peabody, MA MRO facility, we specialize in the repair and special processing of turbine (hot section) jet engine hardware. As the Quality Sr Supervisor, you will be responsible for supporting the overall Quality Assurance (QA) & Regulatory Compliance (RC) areas at the Peabody site. The position supports the execution of Quality Assurance objectives, while executing day-to-day objectives for the achievement of immediate Quality Assurance goals and leading a team of hourly inspection & NDT team members. In addition, this position has responsibility for supporting and upholding compliance to include Regulatory with various domestic (FAA), foreign National Aviation Agencies (NAA’s), accreditation agencies (AS9100), etc., and internal requirements, while ensuring on-site practices uphold all necessary product and process quality requirements.

Eligible for relocation

Primary Responsibilities:

  • Develops and manages plans, guidelines, policies and processes, to ensure the achievement of quality targets

  • Foster a team environment of collaboration, respect, and continuous learning

  • Organize and perform Root Cause Problem Solving for complex issues and require extensive analysis and investigation

  • Requires ability to influence others to accept approaches and practices

  • Apply CORE (Customer Oriented Results and Excellence), Lean and other continuous improvement techniques to develop and implement process improvement initiatives aimed at increasing quality, throughput and delivery integrity

  • Oversees quality improvement processes to ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes

  • Develops and implements operations quality plans and procedures

  • Support the Quality Management System (QMS) to ensure compliance to all applicable requirements and customer standards

  • Knowledge of Aerospace Quality assurance standards and Airworthiness regulatory requirements AS9100 and FAA FAR 145

  • Repair Station document control/review; oversee revisions; collaborates with Regulatory agencies for FAA/NAA document updates and acceptance as required (such as, but not limited to Repair Station / Quality Control Manuals, foreign Maintenance Organization Supplements, internal Repair Station Procedures

  • Provide expertise and guidance in interpreting policies, government regulations and agency guidelines to ensure compliance with external standards.

  • Internal auditor trained to perform audits against AS9100 standards on internal processes

  • Manage and assist in developing and simplifying standard work for areas related to quality.

  • Facilitate the collection of data to identify adverse trends and improvement opportunities

  • Performs product and process audits and quality audits and reviews.

  • Reviews quality data and determines if all products and processes are aligned with regulatory standards.

  • Leverage continuous improvement processes and tools (Lean, Six Sigma, etc.) to improve process performance

  • Lead a positive culture and championing diversity and inclusive leadership

  • May be required to carry out tasks not specifically listed within the scope and skill level of this position in support of department objectives and to develop one's skills

    Qualifications/Experience Needed:

  • Typically requires University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience

  • U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required

Preferred Qualifications:

  • FAA A&P Repairman certification and Aftermarket Aerospace Maintenance Repair Operations (MRO) experience.

  • Degree in STEM field; Engineering degrees preferred.

  • Experienced knowledge of 14 CFR Part 145, QMS and regulatory requirements for repair station maintenance and / or manufacturing operations.

  • Working knowledge of Domestic and International regulatory compliance requirements and knowledge in an aftermarket environment.

  • Knowledge of ISO 9001/AS9100 / 9110 and experience with internal and external audit process.

  • ASQ Certified Quality Auditor (CQA) or AS9100/9110 Lead Auditor Certification preferred.

  • Ability to read and interpret technical data, engineering drawings, repair manuals and blueprints.

  • LEAN, Continuous Improvement, and/or CORE, ACE, Six-Sigma training and experience.

  • Effectively communicate at all levels of the organization.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!


This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program QualificationsTo qualify for the Raytheon Technologies, Re-Empower Program, candidates should:

  • Be on a career break of one or more year at time of application

  • Have prior experience in functional area of interest

  • Have interest in returning in either a full-time or part-time position

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance

  • Three weeks of vacation for newly hired employees

  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

  • Tuition reimbursement program

  • Student Loan Repayment Program

  • Life insurance and disability coverage

  • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

  • Birth, adoption, parental leave benefits

  • Ovia Health, fertility, and family planning

  • Adoption Assistance

  • Autism Benefit

  • Employee Assistance Plan, including up to 10 free counseling sessions

  • Healthy You Incentives, wellness rewards program

  • Doctor on Demand, virtual doctor visits

  • Bright Horizons, child and elder care services

  • Teladoc Medical Experts, second opinion program

  •  And more! 

    At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

    Apply now and be part of the team that’s redefining aerospace, every day.

Employee Referral Eligible


The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.