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Novartis Pharmaceuticals Corporation Executive Director, Chief Product Owner in Not Listed, Massachusetts

Job ID REQ-10015459 Executive Director, Chief Product Owner, Marketing Automation Key Responsibilities: Establish and lead the development of a comprehensive Salesforce Ecosystem product strategy inclusive of a 3-year product roadmap for Marketing Automation, articulating a clear vision, mission and set of objectives, aligned to broader business objectives Serve as single point of contact, managing stakeholders and representing the product line at Product Council, Steering Committee, and Customer Advisory Board meetings Oversight of the Salesforce suite of products (Marketing Cloud Engagement, Marketing Cloud Personalization, Data Cloud, and Marketing Cloud Intelligence) Act as the Salesforce Ecosystem marketing evangelist, educator and consultant to executive leadership and key stakeholders Lead annual planning, budgeting, contract and vendor management and resourcing for the product line Manage risk and interdependencies for the product line and across product lines, including overlaps between product backlogs Drive the delivery of a cohesive and seamless technology eco-system, working in close partnership with the Data, Digital & IT organization Mature the Marketing Automation product team mindset and agile ways of working Establish OKRs and continuously evaluate progress against objectives for ongoing optimization, for improvements in effectiveness, efficiency, compliance and user experience Support solution delivery responsibilities (e.g., opportunity assessments and prioritization, budgeting & planning, status reporting, management of issues, risks, decisions and actions across technology solutions, communications, and resource management) This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 25% travel. What You?ll Bring to the Role: Education: Bachelor?s degree in related field is required; Master of Science or MBA preferred Essential Requirements: Experience: Minimum of 7 years of related technical experience in Product Management, or similar, with multi-functional experience in Pharmaceutical or Healthcare industries preferred Experience building and enabling the Salesforce Ecosystem for large enterprises. Proven history of developing and implementing successful Salesforce product strategies Minimum of 5 years of experience in operating effective marketing technology configurations and integrations that drive performance and enable effective customer engagement and marketing activities Relevant experience in transforming the businesses through next generation engagement and related product management operations Understanding of regulatory, compliance, privacy and legal guardrails and policies Effective cross-functional collaboration with various stakeholders and teams including Product, Technology Transformation, Communications, Privacy, Legal, Regulatory, Compliance and Global Detail-oriented with the ability to manage multiple tasks, priorities and deadlines. The pay range for this position at commencement of employment is expected to be between \$233,600 and \$350,400/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period.

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