Massachusetts Green Jobs

MassHire JobQuest Logo

Job Information

Raytheon Technologies Quality Manager in Norwood, Massachusetts

Date Posted:



United States of America


PW704: Altair Avionics 249 Vanderbilt Avenue , Norwood, MA, 02062 USA

Position will be main support to Operations Manager for all Quality activities related to business Operation (Production & Repairs), Supplier Management, and Distribution within a relatively small business unit responsible for production and repair of data acquisition systems, data transmission units and communication systems supporting Diagnostic, Prognostic and Health Management (DPHM) of Aircraft turbine engines.

Education & Experience Qualifications:

  • Engineering degree (B Eng or B Sc.) or Business degree (MBA an asset)

  • Minimum of 5 years related experience in Quality Management to include quality auditing, development and implementation of quality plans, and management of quality systems. Production, and/or Aftermarket for Avionics, aircraft or engine parts, or an equivalent combination of education and experience. High degree of initiative and judgment required.

  • Experience in implementation and sustainment of AS9100 or ISO9001 certification preferred

  • Individual must have ability to be self-directed and manage projects with significant scope and complexity

  • Experience with engine/airframe controls/avionics and health management preferred.

Key Functions/Tasks:

  • Responsible for maintaining, communicating, and enforcing accurate and up-to-date Quality Management System

  • Conduct Management Review Meetings, document, update action plan and follow through to ensure completion of actions

  • Review and Update QA Manual, Procedures, Work Instructions and other applicable documentation on a regular basis

  • Understand FAA regulations and ensure suppliers’ compliance

  • Conduct internal and external audits, document, develop and follow through on corrective action plans as required

  • Interface with certification agencies (FAA, EASA, etc.)

  • Management Representative for AS9100 and responsible to maintain all AS9100 compliance requirements, audits and corrective action plans

  • Ensure Business compliance with various regulations (FAA, EASA, QMS Certification Agencies, etc.) for Production and Repairs via preparation for various agency audits and ensuring completion of corrective actions

  • Responsible to implement and maintain UTC UPPAP quality requirements across the organization

  • Responsible for all official communications with Aircraft OEM’s in regards to Quality (corrective action requests, bill of material management, engineering change process, etc.)

  • Flow down of P&WC corporate requirements (turbine engine OEM and aircraft OEM) quality requirements and ensure compliance

  • Conduct Repair Station product audits and customer self-assessment evaluations

  • Review and Manage CARs, PARs, SCARs, Calibration and MTBF/BR calculations

  • Manage ACE initiative (corporate continuous improvement program), hold Quality Clinic Process Chart (QCPC) clinics, keep control tower metrics, regularly evaluate and recommend necessary improvements to Quality and Production procedures

  • Process owner for Engineering Change Orders (ECOs) and all engineering documentation, BOM, and Parts Lists

  • Analyze reports of defective goods complaints, institute the necessary action to control or eliminate the manufacture of defective products

  • Maintain a system for evaluation and investigation of complaints and product difficulties.

  • Develop, improve, and communicate supplier and product metrics and reliability reports and communicate to the management team via monthly and quarterly reports

  • Assemble cross-functional teams and drives the group to plan, formulate and implement comprehensive quality procedures and actions required to maintain quality system and/or eliminate and reduce defects

  • Become International Trade Compliance (ITC) Focal for facility, attend training, flow down communications, ensure compliance and action plans completed

  • Other duties as assigned

Skills and Abilities:

  • Excellent oral and written communication skills

  • Interpersonal - must possess professional ability to effectively interface internally with all departments as well as respond to regulatory agencies, supplier and/or customer quality requests and/or issues

  • Management by Influence – must have successful proven experience bringing together teams to produce desired results

  • Organization/Detail Oriented – proficient at handling several cross functional tasks concurrently while staying organized with attention to detail on all deliverables.

  • Self-Starter - must be able to work independently with ability to set own priorities, develop a work schedule, cultivate and implement solutions, monitor progress towards goals, and track details, data, information and activities accordingly

  • Computer – strong computer skills using MS office (word, excel, powerpoint, etc.), internet navigation/research, SAP, and Sharepoint

  • Ability to make Decisions by assessing situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization

  • Willingness to embrace professional development

Other important information:

  • Travels required (Domestic or international - 10% of the time)

  • Growth potential position

  • Relocation available for qualified candidates.

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link ( to read the Policy and Terms

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.