Saint-Gobain Senior Maintenance Technician in Northborough, Massachusetts
As a Senior Maintenance Technician you will become part of a dynamic Facilities Operations team, working on various building systems, projects, preventive maintenance, and supporting site work order requests. Strong communication, documentation, attention to detail, and customer focus are essential.
Your main responsibilities are:
Daily building rounds, recording of various building systems information to be reviewed with Facilities Engineers for any operating discrepancies.
Equipment and material movements throughout the site and to off-site storage.
Assist and cover conference room set-ups. Including testing and troubleshooting all audio video issues.
Support the department’s preventive maintenance and on-demand work order request system; recognizing maintenance and repair problems, developing options for action and recommending solutions to include preparing work orders, cost implications, sustainability awareness, and energy savings.
Effective leadership with direct and indirect supervision of contractors as well as team building and consensus building skills with colleagues, supervisors and subordinates.
Customer Service: Understanding and anticipating customer needs, developing and maintaining partnerships with individuals and groups for a high level of customer satisfaction. Ability to work in a very diverse multicultural environment, presenting a positive, capable attitude, and creating a friendly experience to all customers.
Back-Up Shipping & Receiving: Performs all functions associated with material movement through the NRDC shipping and receiving areas. Receive materials and shipments and distribute or store, package materials and shipments and arrange transport; all in a safe, efficient, and timely manner.
Hours and Coverage – Contributing to around-the-clock on-call coverage for all aspects of the Facility Group’s responsibilities. Addressing emergency situations in a timely manner, assessing the situation and impact, diagnosing issue(s), determining proper corrective action, securing replacement parts/materials, coordinating work, utilizing outside vendors as needed, and performing repairs while communicating the situation to site leadership for the duration of the emergency.
General Facility Work – Performing any other facility related tasks as deemed necessary by the department manager.
Associates degree in technical related field (or demonstrated equivalent) with 4-7 years of experience in extensive and diverse facility maintenance and/or operations.
Valid driver’s license
Good oral and written communication skills and interpersonal skills.
Knowledge of architectural and engineering drawings and designs, building management systems, building codes, fire/life safety detection and suppression systems, environmental management best practices and procedures applicable to facility management, renovations, and construction projects.
Familiarity with reporting software such as Microsoft word, excel and PowerPoint
Communication with internal customers to determine their needs and requirements for facility-related work order requests and projects. Customers should be fully informed of all efforts throughout any work order.
Demonstrated knowledge of health and safety operations
Ability to work with a diverse project team in an open and collaborative mode
Strong organizational skills and attention to detail
Ability to operate fork truck under Saint-Gobain fork truck license
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.