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Amazon Manager III, Facilities, Fulfillment Technologies & Robotics in North Reading, Massachusetts


As a member of the Robotics Facilities team, this position will be responsible for the day-to-day operations of Amazon Robotics’ research & development, manufacturing, and office facilities in the Boston region.

The successful candidate must operate as a true collaborative partner to local business leaders, Finance, HR, IT, and other functional areas, as well as business partners within the Robotics EHS and Facilities teams. They must be comfortable operating on both the strategic and tactical levels, simultaneously acting as an internal ambassador, educator, analyst, solutions architect, and implementer. Having passion and in-depth knowledge of Facilities Management and Operations, with a financial focus, is critical. This individual also has technical knowledge and understanding, strong writing capabilities, and experience developing, implementing and managing a number of scalable programs.

The optimal candidate is an experienced and vibrant professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – but not afraid to dive into details. The candidate should also understand the nuances of being an approachable but smart client or buyer – fostering transparent external relationships, and balancing frugality with creativity.

Key job responsibilities

• Ensures all facilities are operated and maintained in alignment with established standards and procedures. Further develops standards and procedures as business and customer needs evolve.

• Manage third-party contractors/vendors engaged in operating and maintaining properties.

• Develops, cultivates and owns key relationships with Landlords, Property Management companies and third-party service providers and vendors.

• Assures capital projects, operations projects and reconfigurations are managed successfully with outstanding customer service.

• Responsible for overseeing office services and programs such as reception, mail/post services, space management, food service, and parking.

• Drive and support special projects and strategic initiatives for the portfolio.

• Collaborate with cross-functional partners such as HR, IT, Corporate Security, Safety/Emergency Preparedness, Business Assurance and Business Continuity.

• Participate in any site level crisis including local FM, Stakeholders, HR, Robotics EHS and Facilities Leadership, BAC, Corp Sec, Business Continuity (risk/legal when required).

• Assists with annual budget development, financial variance reports and operations analysis.

• Establishes & maintains open, positive relationships with team and customers (Amazon employees).

• Responsible for managing small operations-based projects.

• Interacts with various support groups to ensure regulatory and compliance systems and processes are implemented. Owns monthly/quarterly reporting to business leaders to include updates on transactions, projects and operations.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

We are open to hiring candidates to work out of one of the following locations:

North Reading, MA, USA | Westborough, MA, USA

Basic Qualifications

  • 8+ years of facilities management, office management, corporate administrative services, or hospitality management experience

  • Bachelor's degree, or 4+ years of Amazon experience

Preferred Qualifications

  • Understanding of facilities management, building systems and maintenance, vendor management and customer service;

  • Understanding of and ability to read and prepare budgets;

  • Ability to read and understand architectural drawings;

  • Comfortable with legal terms and structures for standard commercial contracts and leases;

  • Experience with any of the following enterprise platforms: Oracle Financials, PeopleSoft, and FM Systems.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit