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WATTS Applications Instructor/Instructional Designer in North Andover, Massachusetts

The Watts Water Technologies family of companies designs and manufactures valves and drains and related products that promote the comfort and safety of people and the quality, conservation and control of water used in commercial, residential, industrial, and municipal applications. Everything we design is made to keep the Earth's most precious resource safer, cleaner, and more useful for our customers.

As we continue to pivot globally to become a plumbing system solutions provider rather than a components provider, you will be our first Training Instructor focused on training customers about Watts’ unique value proposition for plumbing system solutions to begin driving this strategy.

You Will:

  • Define / develop new training curricula about how and where Watts products and solutions apply to plumbing systems in commercial and industrial buildings for use in instructor-led, lunch & learn, eLearning, and virtual training scenarios. (25%)

  • Work collaboratively with sales staff, product management, product engineers, technical support, marketing, and manufacturing personnel as necessary to source information, data, digital assets to produce training materials, etc. (20%)

  • Conduct training on a variety of plumbing system solutions that educates the customer about the value of Watts differentiated products and solutions in the application. (40%)

  • Ensure training equipment, supplies, and facilities are fully operational and consistent with Watts Water quality standards and customer expectations; perform equipment maintenance / upgrades as scheduled or required. (5%)

  • Mentor / train other Instructors / Instructional Developers to ensure Watts Water Technologies training is of the highest quality possible. (5%)

  • Lead and direct the work of others to complete instructional design projects. (5%)

You Have:

  • Bachelor’s Degree or higher, preferably with a focus in Training and Instructional Design.

  • 6+ years of experience as an applications or technical instructor / technical course developer / instructional designer

  • Demonstrable skills and experience in Instructor or Instructional Design / training development experience for construction / mechanical engineering projects / systems

  • Knowledge and expertise with Commercial and Industrial piping systems preferred

  • Knowledge of hydraulic systems, various types of control valves, pressure regulators, etc. highly desirable

  • Experience with Microsoft Office including PowerPoint, Excel, and Word

  • Familiarity with marketing principles

  • Ability to work collaboratively across all levels of an organization

  • Proficient in the use of Instructional Design Methodology (ADDIE) or equivalent

  • Familiarity with learning management systems a plus

What’s In It For You:

• People-First Culture – Enriching and caring for people is at the core of who we are; this includes our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected.

• 401K Plan

• Flexible PTO & Generous Paid Holidays

• Educational Assistance

• Variety of Medical plan options – choose the one that is right for you!

• Sustainability – One of Newsweek’s Top 400 of “America’s Most Responsible Companies” for sustainability performance, three years running.

Physical Requirements:

While performing the responsibilities of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. You must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

Work in both office and manufacturing environment. May occasionally be required to perform job responsibilities outside the typical office setting.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands ( offers some of the most varied product lines in the world, with world-class, water-related solutions focused on:

  • Drainage and Water Reuse

  • HVAC and Hot Water

  • Plumbing and Flow Control

  • Water Quality and Rainwater Harvesting

We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected.We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation.

Learn more about the Watts way, here ( .


Plumbing, HVAC, Water Quality, and Gas


Americas & Corporate Headquarters: North Andover, Massachusetts, USA

Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China

Company Size

About 5,000 employees