Job Information
Bright Horizons Sr. Product Manager - Hybrid in Newton, Massachusetts
Bright Horizons is seeking a seasoned Product Manager to expand our Enterprise Product team to build out products that impact across all our business lines. Come be part of a dynamic, fast-growing product team, and a passionate organization focused on making life easier for working families.
If you are dynamic, high-energy, with a sound business acumen, and have a passion for building innovative software then you will be an amazing fit! You would draw on results from user research, customer feedback, and business impact metrics, using strong business, technical, and problem-solving skills to create a strong product roadmap. Ideally, you are someone who thrives in a fast-paced environment, loves solving complex problems, and is passionate about working on products that help to make life easier for working parents. You are someone with a proven track record of being able to uncover product opportunities, propose solutions, plan, and deliver. In this role, you will interact regularly with cross-functional teams and stakeholders and you can communicate succinctly and effectively.
What you will be doing:
In this high-impact role, you will own the product strategy and roadmap for our Enterprise data products, used by all our lines of business benefit products.
Use a customer-first mindset in building a robust prioritized product roadmap, translating market, business & customer requests.
Collaborate with Engineering & stakeholders to communicate & drive product vision, and define and refine product needs.
Manage the product lifecycle from idea generation, research, and requirements to product delivery, adoption, and feedback.
Gain exposure across the entire business and communicate effectively across the organization with leadership to ensure business and customer goals are met.
Utilize data to understand customer needs and behaviors as well as gain valuable insights into what your audience needs are and how best to reach them through our marketing efforts.
Conduct competitive research, market research, and work with the design team on creating wireframes and prototypes and validate with usability testing
Serve as a cross-organizational product leader and collaborate effectively with internal Bright Horizons colleagues & stakeholders to continue driving & delivering impact.
What you will bring to the team:
5+ years of product management experience.
Experience building B2B or B2C, SaaS-based products.
Demonstrated experience with agile and agile tools – Jira, ADO.
Ability to understand and discuss technical concepts, manage tradeoffs, and evaluate ambiguous new ideas.
Demonstrated data-driven product leadership measuring success outcomes using product analytic tools – Pendo, GA, etc.
Strong collaboration skills that allow you to work with both technical and non-technical teams and work across large stakeholder groups.
Demonstrated ability to work independently, autonomously, and cross-functionally.
Proven results delivering high quality, customer-driven products, on time.
Exceptional decision-making, prioritization, and time management skills.
Strong written and verbal communication skills.
Adaptability to work in a fast-paced and constantly changing environment.
Bachelor's degree is required.
Preferred Qualification:
Experience with building customer 360 views of a user/customer profile from internal and external sources using an MDM/CDP product.
Managed healthcare, benefits, and/or outsourcing service experience.
Experience with SAFe (Scaled Agile Framework).
Mentor product managers and manage vendors and partners.
Technical background desirable.
The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Life at Bright Horizons:
Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.
Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at bhrecruit@brighthorizons.com or 855-877-6866
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and EEO – Spanish (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf) along with information on the Family and Medical Leave Act (FMLA) (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) and Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf) .
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Passion, Potential, and Possibilities
All three await you in a Bright Horizons ® career. Whether you work in one of our child care centers, a corporate office, or a family’s home, you’ll be part of a company named 20 times as one of FORTUNE’s “100 Best Companies to Work For.” (https://youtu.be/IkTDOR2cFHA) Join a team driven to make a difference, one child, one family, and one organization at a time. Come build a brighter future with us .