Massachusetts Green Jobs

Description

Essential Job Duties & Responsibilities

• Process a variety of customer transactions accurately and efficiently in accordance with bank policies, procedures and regulations, including the opening, servicing and closing of all account products (CDs, Money Market, Statement Savings and Retirement Accounts)

• Required participation in Community Reinvestment Act (CRA) activities by volunteering during business hours with qualifying organizations, ensuring all mandatory monthly metrics for the branch are met

• Conduct teller transactions such as cashing checks, processing deposits and withdrawals, issuing Monetary Instruments, placing stop payments, etc.

• Enhance the overall customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging and developing good professional relationships with customers

• Perform opening, closing and other branch duties

• Balance cash drawer and assist with cash vault balancing

• Open and process incoming mail

• Complete logs, reports and control checks while maintaining a neat and organized work area

• Answer incoming phone calls, address customer questions and concerns and escalate any problems or disputes to appropriate internal resources for resolution

• Image documents and performing quality control checks

• Practice branch security procedures and protect customer confidentiality and privacy

  Requirements

Qualifications:

• Prior experience as a teller or new account representative preferred

• Minimum 2-4 years customer service experience

• High School diploma or equivalent required

• Professional appearance and demeanor

• Proficiency with 10 key touch, Microsoft Office and knowledge of or the ability to quickly learn banking software applications

• Demonstrated good attendance and punctuality

• Strong attention to detail with high concern for data accuracy

• Customer service orientation with effective problem-solving and ability to maintain composure and a positive attitude when interacting with customers and team members

• Outstanding listening and interpersonal communication skills, both written and verbal

• Knowledge of or ability to quickly learn banking products, services, policies, procedures and regulatory guidelines

• Critical thinking and decision-making skills

• Excellent organizational skills with proven ability to prioritize and manage multiple projects in a fast-paced environment

• Self-motivated

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .