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JDR Cables Service Coordinator in New Bedford, Massachusetts

Essential Duties and Responsibilities: The purpose of the Service Coordinator role is to provide logistical and administrative support required for the renewables operations business. Key responsibilities for Service Coordinator- Coordination of field service technician (FST\'s) certificates. Schedule training for expiring certifications. Ensure all FST\'s are entered or maintained in the client\'s logistics portal, upload documents and training certificates. Coordinate FST\'s travel for offsite/offshore jobs, including obtaining passports and visas. Communicate with offshore personnel regarding necessary certifications. Coordinate FST\'s labor reporting, including timesheet responsibilities. Ensuring accuracy of weekly hours, completing timesheet edits when necessary. Prepare expense reports for FST\'s who are offsite/offshore. Maintain positive relationships within various departments. Work within departments to order supplies, process payable invoices, resolve issues with payroll or timekeeping, and set up and maintain computer equipment. Maintain professionalism at all times and actively promote JDR products and services when applicable. Comply with the company\'s health and safety policy. Ensure that all work completed is carried out with safety as a priority. All other duties as assigned. Skills & Abilities: Time management and productivity- self-motivated with the ability to prioritize tasks, managing one\'s own time and the time of others. Ability to be self-directed, as well as working productively in groups. Professionalism - ability to be punctual, display a good work behavior, and follow dress code. Written comprehension & expression- the ability to read and communicate information and ideas in writing so others will understand. Oral comprehension, expression & clarity- ability to listen to gain understanding and communicate information and ideas audibly so others will understand. Complex problem solving - identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Compliance - the ability to adhere to all health and safety, quality and environmental standards, and procedures established by JDR\'s policies and any other regulatory bodies. Customer Service - knowledge of principles and processes for providing trusted customer service, meeting quality standards for services, and evaluation of customer satisfaction. Qualifications: High School Diploma or equivalent Proficiency in Microsoft Office Proficiency in Visual software Physical Requirements: Ability to sit, stand, and walk for 8 hours at a time. Ability to speak clearly while using a telephone, and in person. Must be able to see, read, and comprehend information in written form. Ability to use a computer, read content in paper form or on a computer screen, and type using a computer keyboard. Company is located out of Boston and the jobs will be located uiun the southcoast between New Bedford & Fall River