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Eversource Energy Manager Electric Operations (New Bedford) in New Bedford, Massachusetts

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This position is jointly accountable, with other Electric Operations managers, for providing safe, reliable and cost-effective electric service to customers.

Under general direction, the manager is responsible for the delivery of field activities for a site within a geographic region in order to carry out the operations, restoration, maintenance and construction of the electric transmission and distribution systems. Provides overhead and underground work crews on a 24 hour, 7-day per week basis to execute these processes. This position oversees supervisors and multi-skilled work crews and clerical support within their site.

Essential Functions:

  • Assists with the establishment of and monitors goals, policies, plans, standards, performance objectives and budget for the site. Analyzes and recommends resource levels to plan, develop and implement policies and practices. Monitors operating and financial objectives and ensures alignment with organization and corporate goals.
  • Responsible for the efficient and effective installation, operation, maintenance, restoration and construction of the overhead and underground transmission and distribution systems for the various sites within the geographic region.
  • Oversees development of site staff. Assesses the need for, and oversees implementation of, programs to ensure employees possess technical and behavioral skills required to support operating plans. Manages, selects, coaches and develops site staff.
  • Works proactively with Community Relations to influence district, city and town leaders and civic groups to provide a local point of contact and to enhance NSTAR presence in the communities.
  • In collaboration with Human Resources and other Electric Operations managers, assists in defining and implementing a labor relations strategy that enhances employee productivity and enables the achievement of Electric Operations service level commitments.
  • Assists with the preparation for, and execution of, restoration efforts in collaboration with other Electric Operations managers.


Technical Knowledge/Skill: Thorough understanding of transmission and distribution issues and activities within the electric utility industry.

Education: Requires a Bachelor's Degree in Engineering, Business Management, related discipline. Equivalent experience may be considered. MS in Engineering or MBA preferred.

Experience: Minimum of ten (10) years managing or supervising groups engaged in transmission/distribution or related activities.

Licenses & Certifications: None


Analytical Thinking Taking a logical approach to analyzing problems, developing solutions and organizing work.

Confidence/Decisiveness Demonstrating self-assurance in one’s ideas, judgments and capabilities and taking clear timely action in situations that require it.

Customer Focus Anticipating and working to meet the needs of internal and external customers.

Flexibility Remaining open-minded when presented with new information and adjusting positively to change.

Forward Thinking Anticipating and planning to deal with future events, problems and opportunities.

Influence and Communication Understanding how the influence process works and using it to build support for ideas and objectives.

Leadership Setting a good example and inspiring confidence, respect and loyalty among employees.

Managing Change Guiding and helping people through changes in the business or organization.

Ownership and Accountability Taking custody of one’s organization and its success.

Teamwork Facilitating cooperation within and across functions in order to achieve common goals.

Worker Type:


Number of Openings:


EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor