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Staples Print Production Lead in Needham, Massachusetts


Staples is focused on our customer and our community, while empowering you to learn, grow and deliver. As a Print& Marketing Production Lead , you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll manage and maintain the production workflow for print and marketing and be the “go to” person in the department for all machine operations and production processes. You will be the primary producer as customers submit print orders in-store, online and through email.

Get great perks.

  • Bonus plan, flexible full-time hours and generouspaid time off; hiring immediately

  • Compensation based onqualifications and experience. Staples reserves the right to pay more or less.

  • Full medical benefitspackage, 401(k) with company match, and many more benefits

  • Associate storediscount and more perks (discounts on mobile plans and other retailers, etc.)

Schedule an interview immediately.

  • After applying, engage in a briefconversation via text or e-mail (typically same day) to schedule aninterview. We’ll let you know if you’re not eligible. In-person interviews areat the store location

Play a leadership role in helping your store, yourpeople and your customer win.

  • Drive customer satisfaction by assessing customers’ needs, providing superior customerservice, and focusing on quality in the productionprocess

  • Train and coach Print Associates to assist in production asneeded

  • Create and manage production workflow, set standards andprocesses for the rest of the team

  • Use printers and finishing equipment to produce highquality print and marketing orders on time

  • Perform production of proofs and samples for consultation,design quick edits and other document edits

  • Maintain machine functionality and organization (includingplanogramming of completed orders, supplies, etc.)

  • Be flexible onresponsibilities to perform other duties as assigned


Essentialskills and experience:

  • Able to work a flexible schedule(including nights and weekends)

  • Ability to multi-task, prioritize and rank production stepsfor many jobs

  • Attention to detail and keen eye for noticing qualityissues throughout the production process

  • Must be able to engage and speak tocustomers and understand their needs

  • Ability to lift and move supplies in the 10-50 pound range, stand and walkcontinuously

  • Basic computerskills to open, save and send electronic files, email, and use MicrosoftWord (or similar programs) andunderstand desktop publishing software including Adobe and Publisher

  • Staples does not sponsor applicants forwork visas for this position

Preferred skills andexperience:

  • Prior experience in a fast-paced customerservice, retail and/or copy & print production environment

Click to learn more about the employee benefits, programs and perks offered at Staples. (

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.