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Milton CAT Sales Development Representative in Milford, Massachusetts

Milton CAT is classified as an essential business, as we support hospitals, grocery stores, landfill, waste, roads, bridges, critical construction and transportation. We continue to maintain business operations during this time, including hiring for open positions.

Do you have an entrepreneurial mind? Do you want to join a fast-paced company where you can receive excellent training, a clear career growth path and make a real difference in growing the company? As a Sales Development Representative, you will be an integral part of our Milton CAT sales team. You will contact and qualify prospective customers and existing customers to identify and generate sales leads for equipment, parts/accessories and service. You’ll have an opportunity to build and maintain relationships with our customers (both individuals and businesses) to help them maximize sales and promotional offerings.

As a SDR you will:

  • Work as part of a competitive team of salespeople to achieve sales objectives and goals

  • Share, learn, collaborate with team members and manager to develop strategies, improve execution, and generate ideas that drive great team results and success

  • Leverage customer relationship systems (CRM), databases, and other industry tools to identify prospects and contacts within an assigned territory

  • Qualify prospective leads via phone; make an average of 75 calls per day

  • Respond to customer inquires from the website

  • Gather and document detailed information about the customer, their individual or business profile, equipment owned, equipment, parts or service needed, interest level and estimated timeline

  • Build relationships with contacts, ensuring appropriate outreach, timely follow up, and a positive experience with Milton CAT

  • Use our CRM and other tools to accurately document tasks, follow up plans, and update prospect and customer information

  • Support Field Sales team with entering leads and opportunities in CRM system

  • Provide amazing prospect and customer experiences – great customer service is key!

  • Share qualified lead information with the Inside and Outside Sales Representatives

  • Participate in ongoing training on equipment, products, parts, and service to consistently develop your knowledge and skills to drive your career progression

  • High school diploma or equivalent required; additional education preferred

  • Strong computer/technical skills including familiarity with Word, Excel, and Internet research and navigation

  • Excellent attention to detail and follow through

  • Strong and clear written and verbal communication skills – ability to interact positively with customers from a variety of industries and backgrounds

  • A high degree of customer service orientation, a willingness to “help”, and the desire to learn about business operations, computer systems, and sales

  • Excellent time management skills and the ability to work with minimal supervision

  • Available for occasional overnight travel for meetings, training, trade shows, etc, as needed

Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines and generator products in the Northeast. We are experiencing solid and steady growth and always looking to add to our team of 1,000 employees! If you have a desire to learn, we provide all the training you need, and an opportunity to work for an iconic brand of the highest quality and some of the best supported products in the industry. This is a great place to start or develop your sales career.

Milton CAT invests in and develops motivated individuals that help us expand our market share while launching their career. You will go through an extensive training program covering “who we are at Milton CAT”, the products, parts and services we represent and sell, our internal systems and departments, our sales methodology as well as the industry as a whole.

Other reasons to join our team include:

  • Great health insurance benefits

  • Company Laptop

  • Team oriented

  • Extensive Training

  • Strong career path and advancement

  • 401k, Dental, Life/Disability Insurance

We offer exciting opportunities to experienced professionals, recent graduates, and students.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Job ID: 2020-3041

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